Còn phòng tiếng Anh là gì
70 câu tiếng anh giao tiếp trong khách sạn Các câu tiếng anh giao tiếp dùng tại khách sạn. Một số câu tiếng anh tại khách sạn hữu ích khi bạn đi công tác hoặc du lịch tại nước ngoài và ở tại khách sạn. Show
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Các câu tiếng anh này cũng giúp cho các nhân viên, lễ tân trong khách sạn dễ dàng giao tiếp với khách. Đây là những mẫu câu tiếng anh thực tế thường được dùng. CHECKING IN ĐĂNG KÝ NHẬN PHÒNGWelcome to New World Hotel. May I help you? Id like to check in, please Yes, I have a reservation for three nights. I called last week Id like a room for 2 nights, please Do you have any vacancies? Do you have any double rooms available today? Id like a single room Sorry, were full Sorry, I dont have any rooms available Do you have a reservation? How many nights? How many nights will you be staying? Do you want a single room or a double room? How much is the room rate? Its $60 per night, with breakfast Is there anything cheaper? Are meals included? Do you have a room with a bath? Do you want breakfast? What time is breakfast? Can I see the room, please? A bellboy will show you to the room Would you like any help with your luggage? Could you follow me, please? Heres your room key Your rooms on the first floor Your room number is 286 Just leave your suitcase here and the bellboy will bring it up Well have your luggage picked up Where are the lifts? What time do I need to check out? What time is checkout? Would it be possible to have a late check-out? Do you lock the front door at night? If you come back after midnight, youll need to ring the bell Ill be back around ten oclock PROBLEMS VẤN ĐỀCan I have another room, please? This one is not clean Can I have another room, please? The people next door were very noisy last night Can I have some towels please? Can I have extra blankets please? Can I have extra pillows please? Can I have some soap please? Can I have some toilet paper please? Yes, of course, Ill send more up immediately The air conditioner is broken The TV is broken The shower doesnt work The heating doesnt work The lamp in my room doesnt work There is something wrong with the toilet Ill send someone to repair it My rooms not been made up Could I have my room cleaned right now? Could you please change the sheets? There isnt any hot water I cant get into my room Ive lost my room key Please make up room Can I have another room, please? This one is too noisy CHECKING OUT TRẢ PHÒNGId like to check out Id like to pay my bill, please I think theres a mistake in this bill How would you like to pay? Ill pay by credit card Ill pay in cash Could I have a receipt, please? Could you please call me a taxi? Please help me to bring my luggage down The bellboy will take your luggage down DIALOGUES HỘI THOẠIDialogue 1Hotel Receptionist: Welcome to Heaven Hotel! How may I help you? John: Id like a room for two people, for three nights please Hotel Receptionist: Ok, I just need you to fill in this form please Hotel Receptionist: Do you want breakfast? John: Yes, please Hotel Receptionist: Breakfast is from 7 to 10 each morning in the dining room. Here is your key. Your room number is 307, on the third floor. Enjoy your stay. John: Thank you Dialogue 2Good evening, sir Evening. Id like to check-in please. Certainly, sir. Do you have any reservation? Yes, its in the name of Martin Andrew White. Thats right. Youve booked a room with a view of the harbor. Can you please sign your name in this registration book? Here is your key card. Youre in room number 1004. Its on the thirtieth floor. Youll have a great view of harbor from there. Thanks. Where can I get something to eat? Our restaurant is located in the third floor. Dinner is served from 7p.m. Great. What time is breakfast served? Breakfast is served between 6a.m. and 10a.m. OK. Thank you for your help Youre welcome, sir. Ill just call a bellboy to show you to your room. I hope youll enjoy your stay Dialogue 3A: Housekeeping. May I come in? B: Come in, please A: Did you call for service, madam? B: Yes. These pillow cases are very dirty. I want to have them changed A: Ill do it for you right now. Here are the soap, bath foam and clean towels you asked for. I put them in the toilet Dialogue 4A: Hello, this is the housekeeping. May I help you? B: Yes. I have some laundry to be done A: Well, would you fill in the laundry form, please? B: May I know where the form is? A: The laundry bag and laundry form are in the drawer of the writing desk B: Would you please send someone to pick you my laundry? A: Yes, madam. Ill send someone immediately. Just put your laundry in the laundry bag A: Housekeeping. May I come in? B: Yes. Come in, please A: Good morning, madam. I come to collect your laundry B: Where can I have my laundry back? A: Usually in a day. If you send your laundry before 8:00 in the morning, it will be ready by the evening. B: OK. Thank you. Dialogue 5Guest: We ran out of toilet paper. Is it possible to get more? Staff: Of course, maam. Ill send more up immediately. Is there any thing else you require? Guest: Now that you mention it, could you also bring up a six pack of Heineken? Staff: Yes madam, Ill notify room service and have them send some to your room. Guest: That would be great, thanks. |