Hướng dẫn nạp wallet steam

Để nạp tiền vào tài khoản Steam, các bạn làm theo hướng dẫn nhanh gọn sau : 

  • Đầu tiên bạn đăng nhập vào tài khoản Steam .
  • Bấm vào tên tài khoản Steam của bạn ở góc trên bên phải sau đó bấm vào Account Details.
  • Bấm vào "+Add funds to your Steam Wallet" chọn số tiền cần nạp vào tài khoản Steam sau đó tiến hành thanh toán bằng các phương thức thanh toán thông dụng.

Làm thế để xem số dư tài khoản Steam ?

  • Đầu tiên bạn đăng nhập tài khoản Steam của bạn.
  • Số dư hiện có sẽ hiện ra ở góc trên bên phải bên cạnh tên tài khoản của bạn.

Thẻ Wallet Steam là gì?

  • Thẻ Steam Wallet là một loại thẻ quà tặng dùng để nạp số dư vào tài khoản Steam Wallet với số dư này bạn có thể sử dụng để mua game trên Steam Store, các phần mềm và items, DLC, season pass trên Steam. 

 
Chú thích: Số dư đã nạp được dùng cho lần mua hàng tiếp theo trên Steam Store và được sử dụng cho tới hết trước khi bạn muốn add thêm phương thức thanh toán khác.

Làm thế nào để nạp thẻ Steam wallet code vào tài khoản Steam?

Mua thẻ Steam wallet nạp tiền tài khoản Steam ở đâu ?

Cách nạp tiền vào tài khoản Steam đơn giản nhất hiện nay là sử dụng thẻ trả trước Steam wallet code đang bán sẵn tại MuaCash, các bạn có thể đặt mua tại đây : 

Đặt mua thẻ Steam Wallet giá rẻ tại đây
( Mua lớn khuyến mãi lớn với quà tặng miễn phí Steam Random KEY )

Liên hệ SĐT : 0962.555.110 ,  Địa chỉ : Số 1 ngõ 82 đường Nguyễn Khuyến, khu đô thị Văn Quán, Hà Đông, Hà Nội

Thẻ quà tặng và mã ví Steam hoạt động như chứng chỉ quà tặng, có thể kích hoạt trên Steam để mua trò chơi, phần mềm và tất cả những vật phẩm bạn có thể mua thông qua Steam. Bạn có thể tìm thấy thẻ quà tặng và mã ví Steam ở các cửa hàng bán lẻ trên khắp thế giới với những mệnh giá đa dạng.

Lưu ý: Thẻ quà Steam sẽ được chuyển đổi theo đơn vị tiền tệ ví Steam của bạn, cho dù bạn mua nó ở đâu đi chăng nữa.

Hãy xem thử FAQ của chúng tôi về mã ví tiền

Tìm nơi mua trong khu vực của bạn


Page 2

Hướng dẫn nạp wallet steam

Starship Troopers: Terran Command

Strategy, RTS, Sci-fi, Tactical

Hướng dẫn nạp wallet steam

Neon White

Action, Adventure, Platformer, FPS

Hướng dẫn nạp wallet steam

Redout 2

Flight, Combat Racing, Racing, PvP

Hướng dẫn nạp wallet steam

Frozenheim

Strategy, City Builder, Base Building, RTS

Hướng dẫn nạp wallet steam

Teenage Mutant Ninja Turtles: Shredder's Revenge

Beat 'em up, Side Scroller, Pixel Graphics, Multiplayer

Hướng dẫn nạp wallet steam

Monster Hunter Rise: Sunbreak Demo

Action, Hunting, Co-op, Multiplayer

Hướng dẫn nạp wallet steam

The Hand of Merlin

Turn-Based Strategy, Tactical, Roguelike, Strategy

Hướng dẫn nạp wallet steam

Pocket Academy

Simulation, Dating Sim, Pixel Graphics, Education

Hướng dẫn nạp wallet steam

Chivalry 2

Medieval, Multiplayer, Action, Swordplay

Hướng dẫn nạp wallet steam

LumbearJack

Casual, Cute, Funny, Adventure

Hướng dẫn nạp wallet steam

Symphony of War: The Nephilim Saga

RPG, Story Rich, Tactical RPG, Fantasy

Hướng dẫn nạp wallet steam

Please Fix The Road

Difficult, Puzzle, Casual, Indie

Hướng dẫn nạp wallet steam

Freshly Frosted

Puzzle, Cute, Simulation, Relaxing

Hướng dẫn nạp wallet steam

The Quarry

Horror, Choices Matter, Multiple Endings, Multiplayer

Hướng dẫn nạp wallet steam

POSTAL: Brain Damaged

Funny, Comedy, Memes, Action

Hướng dẫn nạp wallet steam

Builder Simulator

Simulation, Design & Illustration, Singleplayer, Sandbox

Hướng dẫn nạp wallet steam

Sinister Night

Horror, Multiplayer, Social Deduction, Supernatural

Hướng dẫn nạp wallet steam

The Elder Scrolls Online: High Isle

Adventure, RPG, MMORPG, Exploration

Hướng dẫn nạp wallet steam

The Cycle: Frontier

Free to Play, Multiplayer, FPS, PvP

Hướng dẫn nạp wallet steam

Pacifish

Casual, Idler, Resource Management, Time Management

Hướng dẫn nạp wallet steam

Pacifish

Casual, Idler, Resource Management, Time Management

Hướng dẫn nạp wallet steam

RetroArch

Free to Play, Retro, Software, Multiplayer

Hướng dẫn nạp wallet steam

RetroArch

Free to Play, Retro, Software, Multiplayer

Hướng dẫn nạp wallet steam

Fabled Lands

CRPG, Choose Your Own Adventure, RPG, Roguelite

Hướng dẫn nạp wallet steam

Sniper Elite 5

Action, Adventure, World War II, Stealth

Hướng dẫn nạp wallet steam

BBQ Simulator: The Squad

Simulation, Life Sim, Cooking, Funny

Hướng dẫn nạp wallet steam

Magic Rampage

Indie, Platformer, Action RPG, Adventure

Hướng dẫn nạp wallet steam

Old World

Strategy, Grand Strategy, 4X, Turn-Based Strategy

Hướng dẫn nạp wallet steam

Outward Definitive Edition

RPG, Open World, Survival, Co-op

Hướng dẫn nạp wallet steam

Brigandine The Legend of Runersia

Strategy, Turn-Based Strategy, Turn-Based Tactics, Dark Fantasy

Hướng dẫn nạp wallet steam

Teenage Mutant Ninja Turtles: Shredder's Revenge

Beat 'em up, Side Scroller, Pixel Graphics, Multiplayer

Hướng dẫn nạp wallet steam

MONSTER HUNTER RISE

Action, Online Co-Op, RPG, Hunting

Hướng dẫn nạp wallet steam

Starship Troopers: Terran Command

Strategy, RTS, Sci-fi, Tactical

Hướng dẫn nạp wallet steam

MONSTER HUNTER RISE Deluxe Edition

Action, Online Co-Op, RPG, Hunting

Hướng dẫn nạp wallet steam

Monster Hunter Rise: Sunbreak

Action, Multiplayer, Co-op, RPG

Hướng dẫn nạp wallet steam

Chivalry 2

Medieval, Multiplayer, Action, Swordplay

Hướng dẫn nạp wallet steam

The Sims™ 4 Bundle - Cats & Dogs + Seasons + City Living + Get to Work

Simulation, Singleplayer, Character Customization, Funny

Hướng dẫn nạp wallet steam

Symphony of War: The Nephilim Saga

RPG, Story Rich, Tactical RPG, Fantasy

Hướng dẫn nạp wallet steam

STAR WARS Jedi: Fallen Order™

Action-Adventure, Souls-like, Third Person, Swordplay

Hướng dẫn nạp wallet steam

Monster Hunter Rise: Sunbreak Deluxe Edition

Action, Multiplayer, Co-op, RPG

Hướng dẫn nạp wallet steam

V Rising + DLC Bundle

Adventure, Action, Massively Multiplayer, Vampire

Hướng dẫn nạp wallet steam

CS:GO Prime Status Upgrade

FPS, Shooter, Multiplayer, Competitive

Hướng dẫn nạp wallet steam

METAL GEAR SOLID V: The Definitive Experience

Action, Adventure, Stealth, Tactical

Hướng dẫn nạp wallet steam

Age of Empires IV

Strategy, RTS, Medieval, Multiplayer

Hướng dẫn nạp wallet steam

Phasmophobia

VR Supported

Horror, Online Co-Op, Multiplayer, Psychological Horror

Hướng dẫn nạp wallet steam

God of War

Action, Adventure, Singleplayer, Story Rich

Hướng dẫn nạp wallet steam

Grand Theft Auto V: Premium Edition

Action, Open World, Multiplayer, Adventure

Hướng dẫn nạp wallet steam

Chivalry 2 Special Edition

Action, Medieval, Multiplayer, Violent

Hướng dẫn nạp wallet steam

Days Gone

Open World, Zombies, Post-apocalyptic, Singleplayer

Hướng dẫn nạp wallet steam

MONSTER HUNTER RISE Deluxe Kit

Hướng dẫn nạp wallet steam

Raft

Survival, Open World Survival Craft, Multiplayer, Co-op

Hướng dẫn nạp wallet steam

Warhammer 40,000: Chaos Gate - Daemonhunters

Warhammer 40K, Turn-Based Strategy, Strategy RPG, Turn-Based Tactics

Hướng dẫn nạp wallet steam

GTA V: Megalodon Shark Cash Card

Hướng dẫn nạp wallet steam

Deep Rock Galactic

Hướng dẫn nạp wallet steam

Jurassic World Evolution 2

Dinosaurs, Building, Simulation, Management

Hướng dẫn nạp wallet steam

Stray

Cats, Adventure, Cyberpunk, Indie

Hướng dẫn nạp wallet steam

Timberborn

Early Access, City Builder, Colony Sim, Base Building

Hướng dẫn nạp wallet steam

TEKKEN 7

Fighting, Action, Multiplayer, Competitive

Hướng dẫn nạp wallet steam

Core Keeper

Early Access, Pixel Graphics, Online Co-Op, Sandbox

Hướng dẫn nạp wallet steam

V Rising

Early Access, Survival, Open World, Crafting

See more: Top Sellers or Global Top Sellers

Hướng dẫn nạp wallet steam

Tsuki ni Yorisou Otome no Sahou

Visual Novel, Word Game, Cartoon, Casual

Hướng dẫn nạp wallet steam

Final Vendetta

Action, Beat 'em up, Pixel Graphics, Arcade

Hướng dẫn nạp wallet steam

Demon Sword: Incubus

Action, RPG, 2D Fighter, 3D Fighter

Hướng dẫn nạp wallet steam

The Harem Life of Peerless Swordsmen

Sexual Content, Nudity, Hentai, RPG

Hướng dẫn nạp wallet steam

Born Punk

Cyberpunk, Point & Click, Adventure, Pixel Graphics

Hướng dẫn nạp wallet steam

Baldur's Gate: Dark Alliance II

CRPG, Hack and Slash, Dungeon Crawler, PvE

Hướng dẫn nạp wallet steam

SANABI

Action, Adventure, Action-Adventure, Platformer

Hướng dẫn nạp wallet steam

Remnants of R'lyeh

Exploration, Lovecraftian, FPS, Immersive Sim

Hướng dẫn nạp wallet steam

Anvil Saga

RPG, Pixel Graphics, Choices Matter, Medieval

Hướng dẫn nạp wallet steam

Oddworld: Soulstorm Enhanced Edition

Action, Adventure, Action-Adventure, Platformer

Hướng dẫn nạp wallet steam

Mago

Indie, Adventure, Platformer, Pixel Graphics

Hướng dẫn nạp wallet steam

Autobahn Police Simulator 3

Action, Casual, Simulation, Action-Adventure

Hướng dẫn nạp wallet steam

Sonic Origins

Action, Adventure, Casual, 2D Platformer

Hướng dẫn nạp wallet steam

GOODBYE WORLD

Indie, Adventure, Story Rich, Atmospheric

Hướng dẫn nạp wallet steam

Capcom Fighting Collection

Action, Arcade, 2D Fighter, Puzzle

Hướng dẫn nạp wallet steam

Necrofugitive

Action, Indie, Violent, Pixel Graphics

Hướng dẫn nạp wallet steam

AI: THE SOMNIUM FILES - nirvanA Initiative

Visual Novel, Adventure, Anime, Mystery

Hướng dẫn nạp wallet steam

生死狙击2

Hướng dẫn nạp wallet steam

DNF Duel

2D Fighter, PvP, Action, Beat 'em up

Hướng dẫn nạp wallet steam

Kaichu - The Kaiju Dating Sim

Simulation, Funny, Dating Sim, Romance

Hướng dẫn nạp wallet steam

MX vs ATV Legends

Racing, Sports, Arcade, 3D

Hướng dẫn nạp wallet steam

Fobia - St. Dinfna Hotel

Indie, Gore, Violent, Survival Horror

Hướng dẫn nạp wallet steam

Disgaea 6 Complete

RPG, Strategy, JRPG, Strategy RPG

Hướng dẫn nạp wallet steam

Farm&Fix 2020

Simulation, Building, Realistic, Management

Hướng dẫn nạp wallet steam

Primal Dominion

Early Access, Action, Adventure, Dinosaurs

Hướng dẫn nạp wallet steam

Nour: Play with Your Food

Casual, Simulation, Atmospheric, Physics

Hướng dẫn nạp wallet steam

Skye

RPG, Open World, Action, Exploration

Hướng dẫn nạp wallet steam

HERO: Flood Rescue

Simulation, Adventure, Indie, Casual

Hướng dẫn nạp wallet steam

Moon Village

Simulation, Building, Space Sim, Management

Hướng dẫn nạp wallet steam

Alaloth: Champions of The Four Kingdoms

RPG, Adventure, Indie, Violent

See more: Upcoming Releases

Hướng dẫn nạp wallet steam

MONSTER HUNTER RISE

Action, Online Co-Op, RPG, Hunting

Hướng dẫn nạp wallet steam

STAR WARS Jedi: Fallen Order™

Action-Adventure, Souls-like, Third Person, Swordplay

Hướng dẫn nạp wallet steam

Deep Rock Galactic

Hướng dẫn nạp wallet steam

Forza Horizon 5

Racing, Open World, Driving, Multiplayer

Hướng dẫn nạp wallet steam

TEKKEN 7

Fighting, Action, Multiplayer, Competitive

Hướng dẫn nạp wallet steam

Jurassic World Evolution 2

Dinosaurs, Building, Simulation, Management

Hướng dẫn nạp wallet steam

TEKKEN 7

Fighting, Action, Multiplayer, Competitive

Hướng dẫn nạp wallet steam

Dying Light Definitive Edition

Action, RPG, Gore, Violent

Hướng dẫn nạp wallet steam

Core Keeper

Early Access, Pixel Graphics, Online Co-Op, Sandbox

Hướng dẫn nạp wallet steam

Devil May Cry 5

Action, Hack and Slash, Great Soundtrack, Character Action Game

Hướng dẫn nạp wallet steam

Monster Hunter: World

Co-op, Multiplayer, Action, Open World

Hướng dẫn nạp wallet steam

Timberborn

Early Access, City Builder, Colony Sim, Base Building

Hướng dẫn nạp wallet steam

Monster Hunter World: Iceborne

Action, Multiplayer, Open World, Co-op

Hướng dẫn nạp wallet steam

Nioh 2 – The Complete Edition

RPG, Action, Souls-like, Character Customization

Hướng dẫn nạp wallet steam

Devil May Cry 5

Action, Hack and Slash, Great Soundtrack, Character Action Game

Hướng dẫn nạp wallet steam

STAR WARS Jedi: Fallen Order Deluxe Edition

Action-Adventure, Souls-like, Third Person, Swordplay

Hướng dẫn nạp wallet steam

Sands of Salzaar

Open World, War, Strategy, RPG

Hướng dẫn nạp wallet steam

Castlevania Advance Collection

Action, Metroidvania, 2D Platformer, Action-Adventure

Hướng dẫn nạp wallet steam

METAL GEAR SURVIVE

Action, Memes, Survival, Zombies

Hướng dẫn nạp wallet steam

MONSTER HUNTER RISE Deluxe Kit

Hướng dẫn nạp wallet steam

Assassin's Creed® Unity

Open World, Parkour, Assassin, Stealth

Hướng dẫn nạp wallet steam

Hell Let Loose

Action, Shooter, World War II, FPS

Hướng dẫn nạp wallet steam

Nioh: Complete Edition

Souls-like, Action, RPG, Difficult

Hướng dẫn nạp wallet steam

STAR WARS™ Battlefront™ II

Multiplayer, Singleplayer, Shooter, FPS

Hướng dẫn nạp wallet steam

Yu-Gi-Oh! Legacy of the Duelist : Link Evolution

Simulation, Trading Card Game, Anime, Multiplayer

Hướng dẫn nạp wallet steam

Assassin's Creed® Origins

Open World, Assassin, Action, RPG

Hướng dẫn nạp wallet steam

Dead by Daylight

Horror, Survival Horror, Multiplayer, Online Co-Op

Hướng dẫn nạp wallet steam

ZONE OF THE ENDERS THE 2nd RUNNER : M∀RS / アヌビス ゾーン・オブ・エンダーズ : マーズ

VR Supported

Action, Mechs, Violent, VR

Hướng dẫn nạp wallet steam

STAR WARS™: Squadrons

VR Supported

Flight, Space, Multiplayer, VR

Hướng dẫn nạp wallet steam

Children of Morta

Multiplayer, Roguelike, Action Roguelike, Hack and Slash

Hướng dẫn nạp wallet steam

Street Fighter V

Fighting, Action, 2D Fighter, Multiplayer

Hướng dẫn nạp wallet steam

Assassin's Creed® Syndicate

Assassin, Open World, Action, Stealth

Hướng dẫn nạp wallet steam

Devil May Cry HD Collection

Action, Hack and Slash, Character Action Game, Classic

Hướng dẫn nạp wallet steam

Mount & Blade II: Bannerlord

Medieval, Strategy, Open World, RPG

Hướng dẫn nạp wallet steam

Plants vs. Zombies: Battle for Neighborville™

Third-Person Shooter, Multiplayer, Zombies, Hero Shooter

Hướng dẫn nạp wallet steam

Disco Elysium - The Final Cut

RPG, Story Rich, Choices Matter, Detective

Hướng dẫn nạp wallet steam

Thief Simulator

Simulation, Stealth, Crime, Singleplayer

Hướng dẫn nạp wallet steam

Battlefield™ 2042

Shooter, Multiplayer, Action, FPS

Hướng dẫn nạp wallet steam

Red Dead Redemption 2

Open World, Adventure, Story Rich, Western

Hướng dẫn nạp wallet steam

Street Fighter 30th Anniversary Collection

Fighting, 2D Fighter, Action, Arcade


Page 3

Browse VR titles for Valve Index, HTC Vive, Oculus Rift, Windows Mixed Reality, and other SteamVR-compatible headsets


Page 4

Hướng dẫn nạp wallet steam

Starship Troopers: Terran Command

Strategy, RTS, Sci-fi, Tactical

Hướng dẫn nạp wallet steam

Neon White

Action, Adventure, Platformer, FPS

Hướng dẫn nạp wallet steam

Redout 2

Flight, Combat Racing, Racing, PvP

Hướng dẫn nạp wallet steam

Frozenheim

Strategy, City Builder, Base Building, RTS

Hướng dẫn nạp wallet steam

Teenage Mutant Ninja Turtles: Shredder's Revenge

Beat 'em up, Side Scroller, Pixel Graphics, Multiplayer

Hướng dẫn nạp wallet steam

Monster Hunter Rise: Sunbreak Demo

Action, Hunting, Co-op, Multiplayer

Hướng dẫn nạp wallet steam

The Hand of Merlin

Turn-Based Strategy, Tactical, Roguelike, Strategy

Hướng dẫn nạp wallet steam

Pocket Academy

Simulation, Dating Sim, Pixel Graphics, Education

Hướng dẫn nạp wallet steam

Chivalry 2

Medieval, Multiplayer, Action, Swordplay

Hướng dẫn nạp wallet steam

LumbearJack

Casual, Cute, Funny, Adventure

Hướng dẫn nạp wallet steam

Symphony of War: The Nephilim Saga

RPG, Story Rich, Tactical RPG, Fantasy

Hướng dẫn nạp wallet steam

Please Fix The Road

Difficult, Puzzle, Casual, Indie

Hướng dẫn nạp wallet steam

Freshly Frosted

Puzzle, Cute, Simulation, Relaxing

Hướng dẫn nạp wallet steam

The Quarry

Horror, Choices Matter, Multiple Endings, Multiplayer

Hướng dẫn nạp wallet steam

POSTAL: Brain Damaged

Funny, Comedy, Memes, Action

Hướng dẫn nạp wallet steam

Builder Simulator

Simulation, Design & Illustration, Singleplayer, Sandbox

Hướng dẫn nạp wallet steam

Sinister Night

Horror, Multiplayer, Social Deduction, Supernatural

Hướng dẫn nạp wallet steam

The Elder Scrolls Online: High Isle

Adventure, RPG, MMORPG, Exploration

Hướng dẫn nạp wallet steam

The Cycle: Frontier

Free to Play, Multiplayer, FPS, PvP

Hướng dẫn nạp wallet steam

Pacifish

Casual, Idler, Resource Management, Time Management

Hướng dẫn nạp wallet steam

Pacifish

Casual, Idler, Resource Management, Time Management

Hướng dẫn nạp wallet steam

RetroArch

Free to Play, Retro, Software, Multiplayer

Hướng dẫn nạp wallet steam

RetroArch

Free to Play, Retro, Software, Multiplayer

Hướng dẫn nạp wallet steam

Fabled Lands

CRPG, Choose Your Own Adventure, RPG, Roguelite

Hướng dẫn nạp wallet steam

Sniper Elite 5

Action, Adventure, World War II, Stealth

Hướng dẫn nạp wallet steam

BBQ Simulator: The Squad

Simulation, Life Sim, Cooking, Funny

Hướng dẫn nạp wallet steam

Magic Rampage

Indie, Platformer, Action RPG, Adventure

Hướng dẫn nạp wallet steam

Old World

Strategy, Grand Strategy, 4X, Turn-Based Strategy

Hướng dẫn nạp wallet steam

Outward Definitive Edition

RPG, Open World, Survival, Co-op

Hướng dẫn nạp wallet steam

Brigandine The Legend of Runersia

Strategy, Turn-Based Strategy, Turn-Based Tactics, Dark Fantasy

Hướng dẫn nạp wallet steam

Teenage Mutant Ninja Turtles: Shredder's Revenge

Beat 'em up, Side Scroller, Pixel Graphics, Multiplayer

Hướng dẫn nạp wallet steam

MONSTER HUNTER RISE

Action, Online Co-Op, RPG, Hunting

Hướng dẫn nạp wallet steam

Starship Troopers: Terran Command

Strategy, RTS, Sci-fi, Tactical

Hướng dẫn nạp wallet steam

MONSTER HUNTER RISE Deluxe Edition

Action, Online Co-Op, RPG, Hunting

Hướng dẫn nạp wallet steam

Monster Hunter Rise: Sunbreak

Action, Multiplayer, Co-op, RPG

Hướng dẫn nạp wallet steam

Chivalry 2

Medieval, Multiplayer, Action, Swordplay

Hướng dẫn nạp wallet steam

The Sims™ 4 Bundle - Cats & Dogs + Seasons + City Living + Get to Work

Simulation, Singleplayer, Character Customization, Funny

Hướng dẫn nạp wallet steam

Symphony of War: The Nephilim Saga

RPG, Story Rich, Tactical RPG, Fantasy

Hướng dẫn nạp wallet steam

STAR WARS Jedi: Fallen Order™

Action-Adventure, Souls-like, Third Person, Swordplay

Hướng dẫn nạp wallet steam

Monster Hunter Rise: Sunbreak Deluxe Edition

Action, Multiplayer, Co-op, RPG

Hướng dẫn nạp wallet steam

V Rising + DLC Bundle

Adventure, Action, Massively Multiplayer, Vampire

Hướng dẫn nạp wallet steam

CS:GO Prime Status Upgrade

FPS, Shooter, Multiplayer, Competitive

Hướng dẫn nạp wallet steam

METAL GEAR SOLID V: The Definitive Experience

Action, Adventure, Stealth, Tactical

Hướng dẫn nạp wallet steam

Age of Empires IV

Strategy, RTS, Medieval, Multiplayer

Hướng dẫn nạp wallet steam

Phasmophobia

VR Supported

Horror, Online Co-Op, Multiplayer, Psychological Horror

Hướng dẫn nạp wallet steam

God of War

Action, Adventure, Singleplayer, Story Rich

Hướng dẫn nạp wallet steam

Grand Theft Auto V: Premium Edition

Action, Open World, Multiplayer, Adventure

Hướng dẫn nạp wallet steam

Chivalry 2 Special Edition

Action, Medieval, Multiplayer, Violent

Hướng dẫn nạp wallet steam

Days Gone

Open World, Zombies, Post-apocalyptic, Singleplayer

Hướng dẫn nạp wallet steam

MONSTER HUNTER RISE Deluxe Kit

Hướng dẫn nạp wallet steam

Raft

Survival, Open World Survival Craft, Multiplayer, Co-op

Hướng dẫn nạp wallet steam

Warhammer 40,000: Chaos Gate - Daemonhunters

Warhammer 40K, Turn-Based Strategy, Strategy RPG, Turn-Based Tactics

Hướng dẫn nạp wallet steam

GTA V: Megalodon Shark Cash Card

Hướng dẫn nạp wallet steam

Deep Rock Galactic

Hướng dẫn nạp wallet steam

Jurassic World Evolution 2

Dinosaurs, Building, Simulation, Management

Hướng dẫn nạp wallet steam

Stray

Cats, Adventure, Cyberpunk, Indie

Hướng dẫn nạp wallet steam

Timberborn

Early Access, City Builder, Colony Sim, Base Building

Hướng dẫn nạp wallet steam

TEKKEN 7

Fighting, Action, Multiplayer, Competitive

Hướng dẫn nạp wallet steam

Core Keeper

Early Access, Pixel Graphics, Online Co-Op, Sandbox

Hướng dẫn nạp wallet steam

V Rising

Early Access, Survival, Open World, Crafting

See more: Top Sellers or Global Top Sellers

Hướng dẫn nạp wallet steam

Tsuki ni Yorisou Otome no Sahou

Visual Novel, Word Game, Cartoon, Casual

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Final Vendetta

Action, Beat 'em up, Pixel Graphics, Arcade

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Demon Sword: Incubus

Action, RPG, 2D Fighter, 3D Fighter

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The Harem Life of Peerless Swordsmen

Sexual Content, Nudity, Hentai, RPG

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Born Punk

Cyberpunk, Point & Click, Adventure, Pixel Graphics

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Baldur's Gate: Dark Alliance II

CRPG, Hack and Slash, Dungeon Crawler, PvE

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SANABI

Action, Adventure, Action-Adventure, Platformer

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Remnants of R'lyeh

Exploration, Lovecraftian, FPS, Immersive Sim

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Anvil Saga

RPG, Pixel Graphics, Choices Matter, Medieval

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Oddworld: Soulstorm Enhanced Edition

Action, Adventure, Action-Adventure, Platformer

Hướng dẫn nạp wallet steam

Mago

Indie, Adventure, Platformer, Pixel Graphics

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Autobahn Police Simulator 3

Action, Casual, Simulation, Action-Adventure

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Sonic Origins

Action, Adventure, Casual, 2D Platformer

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GOODBYE WORLD

Indie, Adventure, Story Rich, Atmospheric

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Capcom Fighting Collection

Action, Arcade, 2D Fighter, Puzzle

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Necrofugitive

Action, Indie, Violent, Pixel Graphics

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AI: THE SOMNIUM FILES - nirvanA Initiative

Visual Novel, Adventure, Anime, Mystery

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生死狙击2

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DNF Duel

2D Fighter, PvP, Action, Beat 'em up

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Kaichu - The Kaiju Dating Sim

Simulation, Funny, Dating Sim, Romance

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MX vs ATV Legends

Racing, Sports, Arcade, 3D

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Fobia - St. Dinfna Hotel

Indie, Gore, Violent, Survival Horror

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Disgaea 6 Complete

RPG, Strategy, JRPG, Strategy RPG

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Farm&Fix 2020

Simulation, Building, Realistic, Management

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Primal Dominion

Early Access, Action, Adventure, Dinosaurs

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Nour: Play with Your Food

Casual, Simulation, Atmospheric, Physics

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Skye

RPG, Open World, Action, Exploration

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HERO: Flood Rescue

Simulation, Adventure, Indie, Casual

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Moon Village

Simulation, Building, Space Sim, Management

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Alaloth: Champions of The Four Kingdoms

RPG, Adventure, Indie, Violent

See more: Upcoming Releases

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MONSTER HUNTER RISE

Action, Online Co-Op, RPG, Hunting

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STAR WARS Jedi: Fallen Order™

Action-Adventure, Souls-like, Third Person, Swordplay

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Deep Rock Galactic

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Forza Horizon 5

Racing, Open World, Driving, Multiplayer

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TEKKEN 7

Fighting, Action, Multiplayer, Competitive

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Jurassic World Evolution 2

Dinosaurs, Building, Simulation, Management

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TEKKEN 7

Fighting, Action, Multiplayer, Competitive

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Dying Light Definitive Edition

Action, RPG, Gore, Violent

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Core Keeper

Early Access, Pixel Graphics, Online Co-Op, Sandbox

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Devil May Cry 5

Action, Hack and Slash, Great Soundtrack, Character Action Game

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Monster Hunter: World

Co-op, Multiplayer, Action, Open World

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Timberborn

Early Access, City Builder, Colony Sim, Base Building

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Monster Hunter World: Iceborne

Action, Multiplayer, Open World, Co-op

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Nioh 2 – The Complete Edition

RPG, Action, Souls-like, Character Customization

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Devil May Cry 5

Action, Hack and Slash, Great Soundtrack, Character Action Game

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STAR WARS Jedi: Fallen Order Deluxe Edition

Action-Adventure, Souls-like, Third Person, Swordplay

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Sands of Salzaar

Open World, War, Strategy, RPG

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Castlevania Advance Collection

Action, Metroidvania, 2D Platformer, Action-Adventure

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METAL GEAR SURVIVE

Action, Memes, Survival, Zombies

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MONSTER HUNTER RISE Deluxe Kit

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Assassin's Creed® Unity

Open World, Parkour, Assassin, Stealth

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Hell Let Loose

Action, Shooter, World War II, FPS

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Nioh: Complete Edition

Souls-like, Action, RPG, Difficult

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STAR WARS™ Battlefront™ II

Multiplayer, Singleplayer, Shooter, FPS

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Yu-Gi-Oh! Legacy of the Duelist : Link Evolution

Simulation, Trading Card Game, Anime, Multiplayer

Hướng dẫn nạp wallet steam

Assassin's Creed® Origins

Open World, Assassin, Action, RPG

Hướng dẫn nạp wallet steam

Dead by Daylight

Horror, Survival Horror, Multiplayer, Online Co-Op

Hướng dẫn nạp wallet steam

ZONE OF THE ENDERS THE 2nd RUNNER : M∀RS / アヌビス ゾーン・オブ・エンダーズ : マーズ

VR Supported

Action, Mechs, Violent, VR

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STAR WARS™: Squadrons

VR Supported

Flight, Space, Multiplayer, VR

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Children of Morta

Multiplayer, Roguelike, Action Roguelike, Hack and Slash

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Street Fighter V

Fighting, Action, 2D Fighter, Multiplayer

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Assassin's Creed® Syndicate

Assassin, Open World, Action, Stealth

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Devil May Cry HD Collection

Action, Hack and Slash, Character Action Game, Classic

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Mount & Blade II: Bannerlord

Medieval, Strategy, Open World, RPG

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Plants vs. Zombies: Battle for Neighborville™

Third-Person Shooter, Multiplayer, Zombies, Hero Shooter

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Disco Elysium - The Final Cut

RPG, Story Rich, Choices Matter, Detective

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Thief Simulator

Simulation, Stealth, Crime, Singleplayer

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Battlefield™ 2042

Shooter, Multiplayer, Action, FPS

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Red Dead Redemption 2

Open World, Adventure, Story Rich, Western

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Street Fighter 30th Anniversary Collection

Fighting, 2D Fighter, Action, Arcade


Page 5

Hướng dẫn nạp wallet steam

Starship Troopers: Terran Command

Strategy, RTS, Sci-fi, Tactical

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Neon White

Action, Adventure, Platformer, FPS

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Redout 2

Flight, Combat Racing, Racing, PvP

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Frozenheim

Strategy, City Builder, Base Building, RTS

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Teenage Mutant Ninja Turtles: Shredder's Revenge

Beat 'em up, Side Scroller, Pixel Graphics, Multiplayer

Hướng dẫn nạp wallet steam

Monster Hunter Rise: Sunbreak Demo

Action, Hunting, Co-op, Multiplayer

Hướng dẫn nạp wallet steam

The Hand of Merlin

Turn-Based Strategy, Tactical, Roguelike, Strategy

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Pocket Academy

Simulation, Dating Sim, Pixel Graphics, Education

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Chivalry 2

Medieval, Multiplayer, Action, Swordplay

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LumbearJack

Casual, Cute, Funny, Adventure

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Symphony of War: The Nephilim Saga

RPG, Story Rich, Tactical RPG, Fantasy

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Please Fix The Road

Difficult, Puzzle, Casual, Indie

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Freshly Frosted

Puzzle, Cute, Simulation, Relaxing

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The Quarry

Horror, Choices Matter, Multiple Endings, Multiplayer

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POSTAL: Brain Damaged

Funny, Comedy, Memes, Action

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Builder Simulator

Simulation, Design & Illustration, Singleplayer, Sandbox

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Sinister Night

Horror, Multiplayer, Social Deduction, Supernatural

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The Elder Scrolls Online: High Isle

Adventure, RPG, MMORPG, Exploration

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The Cycle: Frontier

Free to Play, Multiplayer, FPS, PvP

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Pacifish

Casual, Idler, Resource Management, Time Management

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Pacifish

Casual, Idler, Resource Management, Time Management

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RetroArch

Free to Play, Retro, Software, Multiplayer

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RetroArch

Free to Play, Retro, Software, Multiplayer

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Fabled Lands

CRPG, Choose Your Own Adventure, RPG, Roguelite

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Sniper Elite 5

Action, Adventure, World War II, Stealth

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BBQ Simulator: The Squad

Simulation, Life Sim, Cooking, Funny

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Magic Rampage

Indie, Platformer, Action RPG, Adventure

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Old World

Strategy, Grand Strategy, 4X, Turn-Based Strategy

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Outward Definitive Edition

RPG, Open World, Survival, Co-op

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Brigandine The Legend of Runersia

Strategy, Turn-Based Strategy, Turn-Based Tactics, Dark Fantasy

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Teenage Mutant Ninja Turtles: Shredder's Revenge

Beat 'em up, Side Scroller, Pixel Graphics, Multiplayer

Hướng dẫn nạp wallet steam

MONSTER HUNTER RISE

Action, Online Co-Op, RPG, Hunting

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Starship Troopers: Terran Command

Strategy, RTS, Sci-fi, Tactical

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MONSTER HUNTER RISE Deluxe Edition

Action, Online Co-Op, RPG, Hunting

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Monster Hunter Rise: Sunbreak

Action, Multiplayer, Co-op, RPG

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Chivalry 2

Medieval, Multiplayer, Action, Swordplay

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The Sims™ 4 Bundle - Cats & Dogs + Seasons + City Living + Get to Work

Simulation, Singleplayer, Character Customization, Funny

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Symphony of War: The Nephilim Saga

RPG, Story Rich, Tactical RPG, Fantasy

Hướng dẫn nạp wallet steam

STAR WARS Jedi: Fallen Order™

Action-Adventure, Souls-like, Third Person, Swordplay

Hướng dẫn nạp wallet steam

Monster Hunter Rise: Sunbreak Deluxe Edition

Action, Multiplayer, Co-op, RPG

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V Rising + DLC Bundle

Adventure, Action, Massively Multiplayer, Vampire

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CS:GO Prime Status Upgrade

FPS, Shooter, Multiplayer, Competitive

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METAL GEAR SOLID V: The Definitive Experience

Action, Adventure, Stealth, Tactical

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Age of Empires IV

Strategy, RTS, Medieval, Multiplayer

Hướng dẫn nạp wallet steam

Phasmophobia

VR Supported

Horror, Online Co-Op, Multiplayer, Psychological Horror

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God of War

Action, Adventure, Singleplayer, Story Rich

Hướng dẫn nạp wallet steam

Grand Theft Auto V: Premium Edition

Action, Open World, Multiplayer, Adventure

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Chivalry 2 Special Edition

Action, Medieval, Multiplayer, Violent

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Days Gone

Open World, Zombies, Post-apocalyptic, Singleplayer

Hướng dẫn nạp wallet steam

MONSTER HUNTER RISE Deluxe Kit

Hướng dẫn nạp wallet steam

Raft

Survival, Open World Survival Craft, Multiplayer, Co-op

Hướng dẫn nạp wallet steam

Warhammer 40,000: Chaos Gate - Daemonhunters

Warhammer 40K, Turn-Based Strategy, Strategy RPG, Turn-Based Tactics

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GTA V: Megalodon Shark Cash Card

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Deep Rock Galactic

Hướng dẫn nạp wallet steam

Jurassic World Evolution 2

Dinosaurs, Building, Simulation, Management

Hướng dẫn nạp wallet steam

Stray

Cats, Adventure, Cyberpunk, Indie

Hướng dẫn nạp wallet steam

Timberborn

Early Access, City Builder, Colony Sim, Base Building

Hướng dẫn nạp wallet steam

TEKKEN 7

Fighting, Action, Multiplayer, Competitive

Hướng dẫn nạp wallet steam

Core Keeper

Early Access, Pixel Graphics, Online Co-Op, Sandbox

Hướng dẫn nạp wallet steam

V Rising

Early Access, Survival, Open World, Crafting

See more: Top Sellers or Global Top Sellers

Hướng dẫn nạp wallet steam

Tsuki ni Yorisou Otome no Sahou

Visual Novel, Word Game, Cartoon, Casual

Hướng dẫn nạp wallet steam

Final Vendetta

Action, Beat 'em up, Pixel Graphics, Arcade

Hướng dẫn nạp wallet steam

Demon Sword: Incubus

Action, RPG, 2D Fighter, 3D Fighter

Hướng dẫn nạp wallet steam

The Harem Life of Peerless Swordsmen

Sexual Content, Nudity, Hentai, RPG

Hướng dẫn nạp wallet steam

Born Punk

Cyberpunk, Point & Click, Adventure, Pixel Graphics

Hướng dẫn nạp wallet steam

Baldur's Gate: Dark Alliance II

CRPG, Hack and Slash, Dungeon Crawler, PvE

Hướng dẫn nạp wallet steam

SANABI

Action, Adventure, Action-Adventure, Platformer

Hướng dẫn nạp wallet steam

Remnants of R'lyeh

Exploration, Lovecraftian, FPS, Immersive Sim

Hướng dẫn nạp wallet steam

Anvil Saga

RPG, Pixel Graphics, Choices Matter, Medieval

Hướng dẫn nạp wallet steam

Oddworld: Soulstorm Enhanced Edition

Action, Adventure, Action-Adventure, Platformer

Hướng dẫn nạp wallet steam

Mago

Indie, Adventure, Platformer, Pixel Graphics

Hướng dẫn nạp wallet steam

Autobahn Police Simulator 3

Action, Casual, Simulation, Action-Adventure

Hướng dẫn nạp wallet steam

Sonic Origins

Action, Adventure, Casual, 2D Platformer

Hướng dẫn nạp wallet steam

GOODBYE WORLD

Indie, Adventure, Story Rich, Atmospheric

Hướng dẫn nạp wallet steam

Capcom Fighting Collection

Action, Arcade, 2D Fighter, Puzzle

Hướng dẫn nạp wallet steam

Necrofugitive

Action, Indie, Violent, Pixel Graphics

Hướng dẫn nạp wallet steam

AI: THE SOMNIUM FILES - nirvanA Initiative

Visual Novel, Adventure, Anime, Mystery

Hướng dẫn nạp wallet steam

生死狙击2

Hướng dẫn nạp wallet steam

DNF Duel

2D Fighter, PvP, Action, Beat 'em up

Hướng dẫn nạp wallet steam

Kaichu - The Kaiju Dating Sim

Simulation, Funny, Dating Sim, Romance

Hướng dẫn nạp wallet steam

MX vs ATV Legends

Racing, Sports, Arcade, 3D

Hướng dẫn nạp wallet steam

Fobia - St. Dinfna Hotel

Indie, Gore, Violent, Survival Horror

Hướng dẫn nạp wallet steam

Disgaea 6 Complete

RPG, Strategy, JRPG, Strategy RPG

Hướng dẫn nạp wallet steam

Farm&Fix 2020

Simulation, Building, Realistic, Management

Hướng dẫn nạp wallet steam

Primal Dominion

Early Access, Action, Adventure, Dinosaurs

Hướng dẫn nạp wallet steam

Nour: Play with Your Food

Casual, Simulation, Atmospheric, Physics

Hướng dẫn nạp wallet steam

Skye

RPG, Open World, Action, Exploration

Hướng dẫn nạp wallet steam

HERO: Flood Rescue

Simulation, Adventure, Indie, Casual

Hướng dẫn nạp wallet steam

Moon Village

Simulation, Building, Space Sim, Management

Hướng dẫn nạp wallet steam

Alaloth: Champions of The Four Kingdoms

RPG, Adventure, Indie, Violent

See more: Upcoming Releases

Hướng dẫn nạp wallet steam

MONSTER HUNTER RISE

Action, Online Co-Op, RPG, Hunting

Hướng dẫn nạp wallet steam

STAR WARS Jedi: Fallen Order™

Action-Adventure, Souls-like, Third Person, Swordplay

Hướng dẫn nạp wallet steam

Deep Rock Galactic

Hướng dẫn nạp wallet steam

Forza Horizon 5

Racing, Open World, Driving, Multiplayer

Hướng dẫn nạp wallet steam

TEKKEN 7

Fighting, Action, Multiplayer, Competitive

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Jurassic World Evolution 2

Dinosaurs, Building, Simulation, Management

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TEKKEN 7

Fighting, Action, Multiplayer, Competitive

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Dying Light Definitive Edition

Action, RPG, Gore, Violent

Hướng dẫn nạp wallet steam

Core Keeper

Early Access, Pixel Graphics, Online Co-Op, Sandbox

Hướng dẫn nạp wallet steam

Devil May Cry 5

Action, Hack and Slash, Great Soundtrack, Character Action Game

Hướng dẫn nạp wallet steam

Monster Hunter: World

Co-op, Multiplayer, Action, Open World

Hướng dẫn nạp wallet steam

Timberborn

Early Access, City Builder, Colony Sim, Base Building

Hướng dẫn nạp wallet steam

Monster Hunter World: Iceborne

Action, Multiplayer, Open World, Co-op

Hướng dẫn nạp wallet steam

Nioh 2 – The Complete Edition

RPG, Action, Souls-like, Character Customization

Hướng dẫn nạp wallet steam

Devil May Cry 5

Action, Hack and Slash, Great Soundtrack, Character Action Game

Hướng dẫn nạp wallet steam

STAR WARS Jedi: Fallen Order Deluxe Edition

Action-Adventure, Souls-like, Third Person, Swordplay

Hướng dẫn nạp wallet steam

Sands of Salzaar

Open World, War, Strategy, RPG

Hướng dẫn nạp wallet steam

Castlevania Advance Collection

Action, Metroidvania, 2D Platformer, Action-Adventure

Hướng dẫn nạp wallet steam

METAL GEAR SURVIVE

Action, Memes, Survival, Zombies

Hướng dẫn nạp wallet steam

MONSTER HUNTER RISE Deluxe Kit

Hướng dẫn nạp wallet steam

Assassin's Creed® Unity

Open World, Parkour, Assassin, Stealth

Hướng dẫn nạp wallet steam

Hell Let Loose

Action, Shooter, World War II, FPS

Hướng dẫn nạp wallet steam

Nioh: Complete Edition

Souls-like, Action, RPG, Difficult

Hướng dẫn nạp wallet steam

STAR WARS™ Battlefront™ II

Multiplayer, Singleplayer, Shooter, FPS

Hướng dẫn nạp wallet steam

Yu-Gi-Oh! Legacy of the Duelist : Link Evolution

Simulation, Trading Card Game, Anime, Multiplayer

Hướng dẫn nạp wallet steam

Assassin's Creed® Origins

Open World, Assassin, Action, RPG

Hướng dẫn nạp wallet steam

Dead by Daylight

Horror, Survival Horror, Multiplayer, Online Co-Op

Hướng dẫn nạp wallet steam

ZONE OF THE ENDERS THE 2nd RUNNER : M∀RS / アヌビス ゾーン・オブ・エンダーズ : マーズ

VR Supported

Action, Mechs, Violent, VR

Hướng dẫn nạp wallet steam

STAR WARS™: Squadrons

VR Supported

Flight, Space, Multiplayer, VR

Hướng dẫn nạp wallet steam

Children of Morta

Multiplayer, Roguelike, Action Roguelike, Hack and Slash

Hướng dẫn nạp wallet steam

Street Fighter V

Fighting, Action, 2D Fighter, Multiplayer

Hướng dẫn nạp wallet steam

Assassin's Creed® Syndicate

Assassin, Open World, Action, Stealth

Hướng dẫn nạp wallet steam

Devil May Cry HD Collection

Action, Hack and Slash, Character Action Game, Classic

Hướng dẫn nạp wallet steam

Mount & Blade II: Bannerlord

Medieval, Strategy, Open World, RPG

Hướng dẫn nạp wallet steam

Plants vs. Zombies: Battle for Neighborville™

Third-Person Shooter, Multiplayer, Zombies, Hero Shooter

Hướng dẫn nạp wallet steam

Disco Elysium - The Final Cut

RPG, Story Rich, Choices Matter, Detective

Hướng dẫn nạp wallet steam

Thief Simulator

Simulation, Stealth, Crime, Singleplayer

Hướng dẫn nạp wallet steam

Battlefield™ 2042

Shooter, Multiplayer, Action, FPS

Hướng dẫn nạp wallet steam

Red Dead Redemption 2

Open World, Adventure, Story Rich, Western

Hướng dẫn nạp wallet steam

Street Fighter 30th Anniversary Collection

Fighting, 2D Fighter, Action, Arcade


Page 6

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it.

It doesn't matter. Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within the required return period, and, in the case of games, if the title has been played for less than two hours. There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look.

You will be issued a full refund of your purchase within a week of approval. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount. (Some payment methods available through Steam in your country may not support refunding a purchase back to the original payment method. Click here for a full list.)

The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Here is an overview of how refunds work with other types of purchases.

Refunds on Downloadable Content(Steam store content usable within another game or software application, "DLC")

DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred. Please note that in some cases, Steam will be unable to give refunds for some third party DLC (for example, if the DLC irreversibly levels up a game character). These exceptions will be clearly marked as nonrefundable on the Store page prior to purchase.

Refunds on In-game Purchases

Steam will offer refund for in-game purchases within any Valve-developed games within forty-eight hours of purchase, so long as the in-game item has not been consumed, modified or transferred. Third-party developers will have the option to enable refunds for in-game items on these terms. Steam will tell you at the time of purchase if the game developer has opted to offer refunds on the in-game item you are buying. Otherwise, in-game purchases in non-Valve games are not refundable through Steam.

Refunds on Pre-Purchased Titles

When you pre-purchase a title on Steam (and have paid for the title in advance), you can request a refund at any time prior to release of that title. The standard 14-day/two-hour refund period also applies, starting on the game’s release date.

Steam Wallet Refunds

You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds.

Renewable Subscriptions

For some content and services, Steam offers periodic (e.g. monthly, yearly) access that you pay for on a recurring basis. If a renewable subscription has not been used during the current billing cycle, you may request a refund within 48 hours of the initial purchase or within 48 hours of any automatic renewal. Content is considered used if any games within the subscription have been played during the current billing cycle or if any benefits or discounts included with the subscription have been used, consumed, modified or transferred.

Please note that you can cancel an active subscription at any time by going to your account details. Once cancelled, your subscription will no longer automatically renew but you will retain access to the content and benefits of the subscription through the end of your current billing cycle.

Steam Hardware

Within the applicable time frame and process identified in the Hardware Refund Policy, you may request a refund for Steam hardware and accessories purchased via Steam.

Refunds on Bundles

You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in the bundle is less than two hours. If a bundle includes an in-game item or DLC that is not refundable, Steam will tell you if the whole bundle is refundable during check-out.

Purchases Made Outside of Steam

Valve cannot provide refunds for purchases made outside of Steam (for example, CD keys or Steam wallet cards purchased from third parties).

VAC Bans

If you have been banned by VAC (the Valve Anti-Cheat system) on a game, you lose the right to refund that game.

Video Content

We are unable to offer refunds for video content on Steam (e.g. movies, shorts, series, episodes, and tutorials), unless the video is in a bundle with other (non-video) refundable content.

Refunds on Gifts

Unredeemed gifts may be refunded within the standard 14-day/two-hour refund period. Redeemed gifts may be refunded under the same conditions if the gift recipient initiates the refund. Funds used to purchase the gift will be returned to the original purchaser.

EU Right of Withdrawal

For an explanation of how the EU right of withdrawal works for Steam customers, click here.

Abuse

Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.

You can request a refund or get other assistance with your Steam purchases at help.steampowered.com.


Last updated 10 November, 2020


Page 7

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it.

It doesn't matter. Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within the required return period, and, in the case of games, if the title has been played for less than two hours. There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look.

You will be issued a full refund of your purchase within a week of approval. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount. (Some payment methods available through Steam in your country may not support refunding a purchase back to the original payment method. Click here for a full list.)

The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Here is an overview of how refunds work with other types of purchases.

Refunds on Downloadable Content(Steam store content usable within another game or software application, "DLC")

DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred. Please note that in some cases, Steam will be unable to give refunds for some third party DLC (for example, if the DLC irreversibly levels up a game character). These exceptions will be clearly marked as nonrefundable on the Store page prior to purchase.

Refunds on In-game Purchases

Steam will offer refund for in-game purchases within any Valve-developed games within forty-eight hours of purchase, so long as the in-game item has not been consumed, modified or transferred. Third-party developers will have the option to enable refunds for in-game items on these terms. Steam will tell you at the time of purchase if the game developer has opted to offer refunds on the in-game item you are buying. Otherwise, in-game purchases in non-Valve games are not refundable through Steam.

Refunds on Pre-Purchased Titles

When you pre-purchase a title on Steam (and have paid for the title in advance), you can request a refund at any time prior to release of that title. The standard 14-day/two-hour refund period also applies, starting on the game’s release date.

Steam Wallet Refunds

You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds.

Renewable Subscriptions

For some content and services, Steam offers periodic (e.g. monthly, yearly) access that you pay for on a recurring basis. If a renewable subscription has not been used during the current billing cycle, you may request a refund within 48 hours of the initial purchase or within 48 hours of any automatic renewal. Content is considered used if any games within the subscription have been played during the current billing cycle or if any benefits or discounts included with the subscription have been used, consumed, modified or transferred.

Please note that you can cancel an active subscription at any time by going to your account details. Once cancelled, your subscription will no longer automatically renew but you will retain access to the content and benefits of the subscription through the end of your current billing cycle.

Steam Hardware

Within the applicable time frame and process identified in the Hardware Refund Policy, you may request a refund for Steam hardware and accessories purchased via Steam.

Refunds on Bundles

You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in the bundle is less than two hours. If a bundle includes an in-game item or DLC that is not refundable, Steam will tell you if the whole bundle is refundable during check-out.

Purchases Made Outside of Steam

Valve cannot provide refunds for purchases made outside of Steam (for example, CD keys or Steam wallet cards purchased from third parties).

VAC Bans

If you have been banned by VAC (the Valve Anti-Cheat system) on a game, you lose the right to refund that game.

Video Content

We are unable to offer refunds for video content on Steam (e.g. movies, shorts, series, episodes, and tutorials), unless the video is in a bundle with other (non-video) refundable content.

Refunds on Gifts

Unredeemed gifts may be refunded within the standard 14-day/two-hour refund period. Redeemed gifts may be refunded under the same conditions if the gift recipient initiates the refund. Funds used to purchase the gift will be returned to the original purchaser.

EU Right of Withdrawal

For an explanation of how the EU right of withdrawal works for Steam customers, click here.

Abuse

Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.

You can request a refund or get other assistance with your Steam purchases at help.steampowered.com.


Last updated 10 November, 2020


Page 8

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Starship Troopers: Terran Command

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Monster Hunter Rise: Sunbreak

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Chivalry 2

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The Sims™ 4 Bundle - Cats & Dogs + Seasons + City Living + Get to Work

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Symphony of War: The Nephilim Saga

RPG, Story Rich, Tactical RPG, Fantasy

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STAR WARS Jedi: Fallen Order™

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Monster Hunter Rise: Sunbreak Deluxe Edition

Action, Multiplayer, Co-op, RPG

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V Rising + DLC Bundle

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CS:GO Prime Status Upgrade

FPS, Shooter, Multiplayer, Competitive

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METAL GEAR SOLID V: The Definitive Experience

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Age of Empires IV

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Phasmophobia

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God of War

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Grand Theft Auto V: Premium Edition

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Chivalry 2 Special Edition

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Days Gone

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MONSTER HUNTER RISE Deluxe Kit

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Raft

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Warhammer 40,000: Chaos Gate - Daemonhunters

Warhammer 40K, Turn-Based Strategy, Strategy RPG, Turn-Based Tactics

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GTA V: Megalodon Shark Cash Card

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Deep Rock Galactic

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Jurassic World Evolution 2

Dinosaurs, Building, Simulation, Management

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Stray

Cats, Adventure, Cyberpunk, Indie

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Timberborn

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Core Keeper

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V Rising

Early Access, Survival, Open World, Crafting

See more: Top Sellers or Global Top Sellers

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Tsuki ni Yorisou Otome no Sahou

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Final Vendetta

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Demon Sword: Incubus

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Kaichu - The Kaiju Dating Sim

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Fobia - St. Dinfna Hotel

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See more: Upcoming Releases

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Street Fighter 30th Anniversary Collection

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Page 9

Valve respects the privacy of its online visitors and customers of its products and services and complies with applicable laws for the protection of your privacy, including, without limitation, the California Consumer Privacy Act ("CCPA"), the European Union General Data Protection Regulation ("GDPR"), the UK GDPR, and the Swiss and EU Privacy Shield Frameworks.

1. Definitions

Wherever we talk about Personal Data below, we mean any information that can either itself identify you as an individual ("Personally Identifying Information") or that can be connected to you indirectly by linking it to Personally Identifying Information. Valve also processes anonymous data, aggregated or not, to analyze and produce statistics related to the habits, usage patterns, and demographics of customers as a group or as individuals. Such anonymous data does not allow the identification of the customers to which it relates. Valve may share anonymous data, aggregated or not, with third parties.

Other capitalized terms in this Privacy Policy shall have the meanings defined in the Steam Subscriber Agreement ("SSA").

2. Why Valve Collects and Processes Data

Valve collects and processes Personal Data for the following reasons: a) where it is necessary for the performance of our agreement with you to provide a full-featured gaming service and deliver associated Content and Services; b) where it is necessary for compliance with legal obligations that we are subject to (e.g. our obligations to keep certain information under tax laws); c) where it is necessary for the purposes of the legitimate and legal interests of Valve or a third party (e.g. the interests of our other customers), except where such interests are overridden by your prevailing legitimate interests and rights; or d) where you have given consent to it. These reasons for collecting and processing Personal Data determine and limit what Personal Data we collect and how we use it (section 3. below), how long we store it (section 4. below), who has access to it (section 5. below) and what rights and other control mechanisms are available to you as a user (section 6. below).

3. The Types and Sources of Data We Collect

3.1 Basic Account Data When setting up an Account, Valve will collect your email address and country of residence. You are also required to choose a user name and a password. The provision of this information is necessary to register a Steam User Account. During setup of your account, the account is automatically assigned a number (the "Steam ID") that is later used to reference your user account without directly exposing Personally Identifying Information about you. We do not require you to provide or use your real name for the setup of a Steam User Account. 3.2 Transaction and Payment Data In order to make a transaction on Steam (e.g. to purchase Subscriptions for Content and Services or to fund your Steam Wallet), you may need to provide payment data to Valve to enable the transaction. If you pay by credit card, you need to provide typical credit card information (name, address, credit card number, expiration date and security code) to Valve, which Valve will process and transmit to the payment service provider of your choice to enable the transaction and perform anti-fraud checks. Likewise, Valve will receive data from your payment service provider for the same reasons. 3.3 Other Data You Explicitly Submit

We will collect and process Personal Data whenever you explicitly provide it to us or send it as part of communication with others on Steam, e.g. in Steam Community Forums, chats, or when you provide feedback or other user generated content. This data includes:

  • Information that you post, comment or follow in any of our Content and Services;
  • Information sent through chat;
  • Information you provide when you request information or support from us or purchase Content and Services from us, including information necessary to process your orders with the relevant payment merchant or, in case of physical goods, shipping providers;
  • Information you provide to us when participating in competitions, contests and tournaments or responding to surveys, e.g. your contact details.
3.4 Your Use of the Steam Client and Websites We collect a variety of information through your general interaction with the websites, Content and Services offered by Steam. Personal Data we collect may include, but is not limited to, browser and device information, data collected through automated electronic interactions and application usage data. Likewise, we will track your process across our websites and applications to verify that you are not a bot and to optimize our services. 3.5 Your Use of Games and other Subscriptions In order to provide you with services, we need to collect, store and use various information about your activity in our Content and Services. "Content-Related Information" includes your Steam ID, as well as what is usually referred to as "game statistics". By game statistics we mean information about your games' preferences, progress in the games, playtime, as well as information about the device you are using, including what operating system you are using, device settings, unique device identifiers, and crash data. 3.6 Tracking Data and Cookies

We use "Cookies", which are text files placed on your computer, and similar technologies (e.g. web beacons, pixels, ad tags and device identifiers) to help us analyze how users use our services, as well as to improve the services we are offering, to improve marketing, analytics or website functionality. The use of Cookies is standard on the internet. Although most web browsers automatically accept cookies, the decision of whether to accept or not is yours. You may adjust your browser settings to prevent the reception of cookies, or to provide notification whenever a cookie is sent to you. You may refuse the use of cookies by selecting the appropriate settings on your browser. The management of the use of cookies for each browser is further detailed on the following help page: https://support.steampowered.com/kb_article.php?ref=9076-QYOJ-0930. However, please note that if you do this, you may not be able to access the full functionality of our websites.

When you visit any of our services, our servers log your IP address, which is a number that is automatically assigned to the network your computer is part of. 3.7 Content Recommendations We may process information collected under this section 3 so that content, products and services shown on the pages of the Steam store and in update messages displayed when launching the Steam Client can be tailored to meet your needs and populated with relevant recommendations and offers. This is done to improve your customer experience. You can prevent the processing of your data in this way by turning off the automatic loading of the Steam store page and of Steam notifications in the "Interface" section of the Steam Client settings. Subject to your separate consent or where explicitly permitted under applicable laws on email marketing, Valve may send you marketing messages about products and services offered by Valve to your email address. In such a case we may also use your collected information to customize such marketing messages as well as collect information on whether you opened such messages and which links in their text you followed.

You can opt out or withdraw your consent to receive marketing emails at any time by either withdrawing the consent on the same page where you previously provided it or clicking the "unsubscribe" link provided in every marketing email. Alternatively, you can select what kinds of emails you wish to receive on the email setting page.

3.8 Information Required to Detect Violations We collect certain data that is required for our detection, investigation and prevention of fraud, cheating and other violations of the SSA and applicable laws ("Violations"). This data is used only for the purposes of detection, investigation, prevention and, where applicable, acting on of such Violations and stored only for the minimum amount of time needed for this purpose. If the data indicates that a Violation has occurred, we will further store the data for the establishment, exercise or defense of legal claims during the applicable statute of limitations or until a legal case related to it has been resolved. Please note that the specific data stored for this purpose may not be disclosed to you if the disclosure will compromise the mechanism through which we detect, investigate and prevent such Violations.

4. How Long We Store Data

We will only store your information as long as necessary to fulfil the purposes for which the information is collected and processed or — where the applicable law provides for longer storage and retention period — for the storage and retention period required by law. After that your Personal Data will be deleted, blocked or anonymized, as provided by applicable law. In particular:
  • If you terminate your Steam User Account, your Personal Data will be marked for deletion except to the degree legal requirements or other prevailing legitimate purposes dictate a longer storage.
  • In certain cases, Personal Data cannot be completely deleted in order to ensure the consistency of the gameplay experience or the Steam Community Market. For instance, matches you have played that affect other players' matchmaking data and scores will not be deleted; rather, your connection to these matches will be permanently anonymized.
  • Please note that Valve is required to retain certain transactional data under statutory commercial and tax law for a period of up to ten (10) years.
  • If you withdraw your consent on which a processing of your Personal Data or of the Personal Data of your child is based, we will delete your Personal Data or respectively the Personal Data of your child without undue delay to the extent that the collection and processing of the Personal Data was based on the withdrawn consent.
  • If you exercise a right to object to the processing of your Personal Data, we will review your objection and delete your Personal Data that we processed for the purpose to which you objected without undue delay, unless another legal basis for processing and retaining this data exists or unless applicable law requires us to retain the data.

5. Who Has Access to Data Valve does not sell Personal Data. However, we may share or provide access to each of the categories of Personal Data we collect as necessary for the following business purposes. 5.1 Valve and its subsidiaries may share your Personal Data with each other and use it to the degree necessary to achieve the purposes listed in section 2 above. In the event of a reorganization, sale or merger we may transfer Personal Data to the relevant third party subject to applicable laws. 5.2 We may also share your Personal Data with our third party service providers that provide customer support services in connection with goods, Content and Services distributed via Steam. Your Personal Data will be used in accordance with this Privacy Policy and only as far as this is necessary for performing customer support services. 5.3 In accordance with internet standards, we may also share certain information (including your IP address and the identification of Steam content you wish to access) with our third party network providers that provide content delivery network services and game server services in connection with Steam. Our content delivery network providers enable the delivery of digital content you have requested, e.g. when using Steam, by using a system of distributed servers that deliver the content to you, based on your geographic location. 5.4 Google Analytics Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help the website operators analyze how visitors use the site. The information generated by the cookie about the visitors' use of the website will generally be transmitted to and stored by Google on servers in the United States. On this website, IP anonymization has been activated. The IP addresses of users visiting Steam will be shortened. Only in exceptional cases will a complete IP address be transferred to a Google server in the United States and shortened there. On behalf of the website operator, Google will use this information for the purpose of evaluating the website for its users, in order to compile reports on website activity, and to provide other services relating to website activity and internet usage for website operators.

Google will not associate the IP address transferred in the context of Google Analytics with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that in this case you may not be able to use the full functionality of this website. You can learn more about how Google Analytics collects and uses data at www.google.com/policies/privacy/partners.


Furthermore, you can prevent Google's collection and processing of data about your use of the website, by downloading and installing the browser plug-in through the following link: http://tools.google.com/dlpage/gaoptout?hl=en. 5.5 We make certain data related to your Steam User Account available to other players and our partners through the Steamworks API. This information can be accessed by anyone by querying your Steam ID. At a minimum, the public persona name you have chosen to represent you on Steam and your Avatar picture are accessible this way, as well as whether you have received a ban for cheating in a multiplayer game. The accessibility of any additional info about you can be controlled through your Steam Community user profile page; data publicly available on your profile page can be accessed automatically through the Steamworks API. In addition to the publicly available information, game developers and publishers have access to certain information from the Steamworks API directly relating to the users of the games they operate. This information includes as a minimum your ownership of the game in question. Depending on which Steamworks services are implemented in the game it may also include leaderboard information, your progress in the game, achievements you have completed, your multiplayer game matchmaking information, in-game items and other information needed to operate the game and provide support for it. For more information on what Steamworks services a specific game has implemented, please review its store page. While we do not knowingly share Personally Identifying Information about you through the Steamworks API such as your real name or your email address, any information you share about yourself on your public Steam Profile can be accessed through the Steamworks API, including information that may make you identifiable. 5.6 The Steam community includes message boards, forums and/or chat areas, where users can exchange ideas and communicate with each other. When posting a message to a board, forum or chat area, please be aware that the information is being made publicly available online; therefore, you are doing so at your own risk. If your Personal Data is posted on one of our community forums against your will, please use the reporting function and the Steam help site to request its removal. 5.7 Valve may allow you to link your Steam User Account to an account offered by a third party. If you consent to link the accounts, Valve may collect and combine information you allowed Valve to receive from a third party with information of your Steam User Account to the degree allowed by your consent at the time. If the linking of the accounts requires the transmission of information about your person from Valve to a third party, you will be informed about it before the linking takes place and you will be given the opportunity to consent to the linking and the transmission of your information. The third party's use of your information will be subject to the third party's privacy policy, which we encourage you to review. 5.8 Valve may release Personal Data to comply with court orders or laws and regulations that require us to disclose such information.

6. Your Rights and Control Mechanisms

The data protection laws of the European Economic Area, United Kingdom, California, and other territories grant their residents certain rights in relation to their Personal Data. While other jurisdictions may provide fewer statutory rights, we make the tools designed to exercise such rights available to our customers worldwide. (When we talk about the GDPR in this section, we mean the version of the GDPR that applies to you in the EU or UK).

To allow you to exercise your data protection rights in a simple way we are providing a dedicated section on the Steam support page (the "Privacy Dashboard"). This gives you access to your Personal Data, allows you to rectify and delete it where necessary and to object to its use where you feel necessary. To access it, log into the Steam support page at http://help.steampowered.com and choose the menu items My Account -> Data Related to Your Steam Account. In most cases, you can access, manage, or delete Personal Data in the Privacy Dashboard, but you may also contact Valve with questions or requests via the contact processes described in sections 8 and 10 below.

As a resident of the European Economic Area or United Kingdom you have the following rights in relation to your Personal Data: 6.1 Right of Access. You have the right to access your Personal Data that we hold about you, i.e. the right to require free of charge (i) information whether your Personal Data is retained, (ii) access to and/or (iii) duplicates of the Personal Data retained. You can use the right to access to your Personal Data through the Privacy Dashboard. If the request affects the rights and freedoms of others or is manifestly unfounded or excessive, we reserve the right to charge a reasonable fee (taking into account the administrative costs of providing the information or communication or taking the action requested) or refuse to act on the request. 6.2 Right to Rectification. If we process your Personal Data, we shall endeavor to ensure by implementing suitable measures that your Personal Data is accurate and up-to-date for the purposes for which it was collected. If your Personal Data is inaccurate or incomplete, you can change the information you provided via the Privacy Dashboard. 6.3. Right to Erasure. You have the right to obtain deletion of Personal Data concerning you if the reason why we could collect it (see section 2. above) does not exist anymore or if there is another legal ground for its deletion. For individual items of Personal Data please edit them through the Privacy Dashboard or request the deletion via the Steam support page. You can also request the deletion of your Steam user account via the Steam support page. As a result of deleting your Steam User Account, you will lose access to Steam services, including the Steam User Account, Subscriptions and game-related information linked to the Steam User Account and the possibility to access other services you are using the Steam User Account for. We allow you to restore your Steam User Account during a grace period of 30 (thirty) days from the moment you request deletion of your Steam User Account. This functionality allows you not to lose your account by mistake, because of your loss of your account credentials or due to hacking. During the suspension period, we will be able to finalize financial and other activities that you may have initiated before sending the Steam User Account deletion request. After the grace period, Personal Data associated with your account will be deleted subject to section 4. above. In some cases, deletion of your Steam User Account, and therefore Personal Data deletion, is complicated. Namely, if your account has a business relationship with Valve, such as due to your work for a game developer, you will only be able to delete your Steam User Account after you have transferred this role to another user or have dissolved the business relationship. In some cases, considering the complexity and number of the requests, the period for Personal Data erasure may be extended, but for no longer than two further months. 6.4 Right to Object. When our processing of your Personal Data is based on legitimate interests according to Article 6(1)(f) of the GDPR / section 2.c) of this Privacy Policy, you have the right to object to this processing. If you object we will no longer process your Personal Data unless there are compelling and prevailing legitimate grounds for the processing as described in Article 21 of the GDPR; in particular if the data is necessary for the establishment, exercise or defense of legal claims. You also have the right to lodge a complaint at a supervisory authority. 6.5 Right to restriction of processing of your Personal Data You have the right to obtain restriction of processing of your Personal Data under the conditions set out in article 18 of the GDPR. 6.6 Right to Personal Data portability You have the right to receive your Personal Data in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller under the conditions set out in article 20 of the GDPR. Valve makes your Personal Data available in structured HTML format through the Privacy Dashboard as described above. 6.7 Right to Post-Mortem Control of Your Personal Data If French data protection legislation is applicable to you, you have the right to establish guidelines for the preservation, the deletion and the transmission of Personal Data after your death in accordance with article 40-1 of the Act No 78-17 of 6 January 1978 on Information, Technology, Data Files and Civil Liberties.

7. Children

The minimum age to create a Steam User Account is 13. Valve will not knowingly collect Personal Data from children under this age. Where certain countries apply a higher age of consent for the collection of Personal Data, Valve requires parental consent before a Steam User Account can be created and Personal Data associated with it collected. Valve encourages parents to instruct their children to never give out personal information when online.

8. Contact Info

You can contact Valve's data protection officer at the address below.

While we review any request sent by mail, please be aware that to combat fraud, harassment and identity theft, the only way to access, rectify or delete your data is through logging in with your Steam User Account at http://help.steampowered.com and selecting the menu items -> My Account -> View Account Data.

Valve Corporation Att. Data Protection officer P.O. Box 1688 Bellevue, WA 98009 EU representative for data protection questions: Valve GmbH Att. Legal Rödingsmarkt 9 D-20459 Hamburg Germany UK representative for data protection questions: RIVACY Ltd. 71, Warriner Gardens, Unit G1/G2 London, SW11 4DX United Kingdom

9. Additional Information for Users from the European Economic Area, U.K., and Switzerland

We may transfer and store your personal information outside the European Economic Area or United Kingdom, in countries which may not have equivalent data protection law. If we do so, we will take steps to ensure your personal information is protected by appropriate legal safeguards, like EU or UK standard contractual clauses, and that it is treated securely and in accordance with this privacy policy.

Although the EU-U.S Privacy Shield and the Swiss-US Privacy Shield have been ruled invalid as a legal basis for data transfers to the U.S., Valve and TR Technical Services Inc., its wholly-owned U.S. subsidiary (collectively "Valve") continue to comply with the Privacy Shield Principles with respect to any Personal Data transferred from the EU, UK, and Switzerland to the United States in reliance on the Privacy Shield. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit http://www.privacyshield.gov.

The Federal Trade Commission has jurisdiction over Valve's compliance with the Privacy Shield Principles. Under the Principles, Valve shall remain liable if third party agents process the personal information on our behalf in a manner inconsistent with the Principles, unless Valve proves it is not responsible for the event giving rise to the damage. EU, UK and Swiss individuals with inquiries or complaints regarding our compliance with the Principles should first contact Valve here. If we do not address your concern satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. As explained in the Privacy Shield documentation (https://www.privacyshield.gov/article?id=ANNEX-I-introduction) certain residual claims not resolved by other means may be subject to binding arbitration. In such event, an arbitration option will be made available to you.

10. Additional Information for Users from California

The CCPA grants California residents certain privacy rights regarding the Personal Data we collect. We are committed to respecting these rights and complying with the CCPA. The following explains these rights and Valve's practices with respect to them.

Right to Know. Under the CCPA you have the right to request that we disclose to you what Personal Data we collect, use, disclose, and sell.

Right to Request Deletion. You also have the right to request deletion of Personal Data that is in our possession, subject to certain exceptions. Please note that your request to delete data may impact your use of the Steam service in some cases, and we may decline to delete information for reasons set forth in this Privacy Policy or as permitted by the CCPA.

Other Rights. The CCPA also gives California residents a right to opt-out from the sale of their Personal Data. As described in section 5, we do not sell Personal Data and have not done so in the past 12 months. You also have a right to receive notice of our practices at or before collection of your Personal Data. Finally, you have a right to not be discriminated against for exercising your rights under the CCPA.

Exercising Your Rights. The primary means of accessing, managing or deleting your Personal Data is through the Privacy Dashboard, as described in section 6 of this Policy. Customers may also delete their Steam Account and associated Personal Data as described in section 6.3 of this Privacy Policy. If you are unable to access or delete data through the Privacy Dashboard, you can also contact us with a request to exercise these rights by using the form found at https://help.steampowered.com/en/wizard/HelpAccountDataQuestion. To verify your identity, you will need to log in with your Steam User Account to use the form. Finally, you can contact us with a request at , however, before providing access to, or deleting any, Personal Data, based on a request received via email, we will need to verify your identity utilizing the "Proof of Ownership" process described at https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762.

You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.

Categories, Sources, Purposes, and Recipients of the Data We Collect. Over the preceding 12 months, we have collected the categories of Personal Data described in section 3 of this Privacy Policy. The sources from which we collect Personal Data, and the purposes for which we collect and process it, are described in sections 2 and 3. Over the preceding 12 months, we have disclosed for business purposes each of the categories of Personal Data with the categories of third parties as described in section 5.

Revision Date: February 16, 2022

 


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Valve respects the privacy of its online visitors and customers of its products and services and complies with applicable laws for the protection of your privacy, including, without limitation, the California Consumer Privacy Act ("CCPA"), the European Union General Data Protection Regulation ("GDPR"), the UK GDPR, and the Swiss and EU Privacy Shield Frameworks.

1. Definitions

Wherever we talk about Personal Data below, we mean any information that can either itself identify you as an individual ("Personally Identifying Information") or that can be connected to you indirectly by linking it to Personally Identifying Information. Valve also processes anonymous data, aggregated or not, to analyze and produce statistics related to the habits, usage patterns, and demographics of customers as a group or as individuals. Such anonymous data does not allow the identification of the customers to which it relates. Valve may share anonymous data, aggregated or not, with third parties.

Other capitalized terms in this Privacy Policy shall have the meanings defined in the Steam Subscriber Agreement ("SSA").

2. Why Valve Collects and Processes Data

Valve collects and processes Personal Data for the following reasons: a) where it is necessary for the performance of our agreement with you to provide a full-featured gaming service and deliver associated Content and Services; b) where it is necessary for compliance with legal obligations that we are subject to (e.g. our obligations to keep certain information under tax laws); c) where it is necessary for the purposes of the legitimate and legal interests of Valve or a third party (e.g. the interests of our other customers), except where such interests are overridden by your prevailing legitimate interests and rights; or d) where you have given consent to it. These reasons for collecting and processing Personal Data determine and limit what Personal Data we collect and how we use it (section 3. below), how long we store it (section 4. below), who has access to it (section 5. below) and what rights and other control mechanisms are available to you as a user (section 6. below).

3. The Types and Sources of Data We Collect

3.1 Basic Account Data When setting up an Account, Valve will collect your email address and country of residence. You are also required to choose a user name and a password. The provision of this information is necessary to register a Steam User Account. During setup of your account, the account is automatically assigned a number (the "Steam ID") that is later used to reference your user account without directly exposing Personally Identifying Information about you. We do not require you to provide or use your real name for the setup of a Steam User Account. 3.2 Transaction and Payment Data In order to make a transaction on Steam (e.g. to purchase Subscriptions for Content and Services or to fund your Steam Wallet), you may need to provide payment data to Valve to enable the transaction. If you pay by credit card, you need to provide typical credit card information (name, address, credit card number, expiration date and security code) to Valve, which Valve will process and transmit to the payment service provider of your choice to enable the transaction and perform anti-fraud checks. Likewise, Valve will receive data from your payment service provider for the same reasons. 3.3 Other Data You Explicitly Submit

We will collect and process Personal Data whenever you explicitly provide it to us or send it as part of communication with others on Steam, e.g. in Steam Community Forums, chats, or when you provide feedback or other user generated content. This data includes:

  • Information that you post, comment or follow in any of our Content and Services;
  • Information sent through chat;
  • Information you provide when you request information or support from us or purchase Content and Services from us, including information necessary to process your orders with the relevant payment merchant or, in case of physical goods, shipping providers;
  • Information you provide to us when participating in competitions, contests and tournaments or responding to surveys, e.g. your contact details.
3.4 Your Use of the Steam Client and Websites We collect a variety of information through your general interaction with the websites, Content and Services offered by Steam. Personal Data we collect may include, but is not limited to, browser and device information, data collected through automated electronic interactions and application usage data. Likewise, we will track your process across our websites and applications to verify that you are not a bot and to optimize our services. 3.5 Your Use of Games and other Subscriptions In order to provide you with services, we need to collect, store and use various information about your activity in our Content and Services. "Content-Related Information" includes your Steam ID, as well as what is usually referred to as "game statistics". By game statistics we mean information about your games' preferences, progress in the games, playtime, as well as information about the device you are using, including what operating system you are using, device settings, unique device identifiers, and crash data. 3.6 Tracking Data and Cookies

We use "Cookies", which are text files placed on your computer, and similar technologies (e.g. web beacons, pixels, ad tags and device identifiers) to help us analyze how users use our services, as well as to improve the services we are offering, to improve marketing, analytics or website functionality. The use of Cookies is standard on the internet. Although most web browsers automatically accept cookies, the decision of whether to accept or not is yours. You may adjust your browser settings to prevent the reception of cookies, or to provide notification whenever a cookie is sent to you. You may refuse the use of cookies by selecting the appropriate settings on your browser. The management of the use of cookies for each browser is further detailed on the following help page: https://support.steampowered.com/kb_article.php?ref=9076-QYOJ-0930. However, please note that if you do this, you may not be able to access the full functionality of our websites.

When you visit any of our services, our servers log your IP address, which is a number that is automatically assigned to the network your computer is part of. 3.7 Content Recommendations We may process information collected under this section 3 so that content, products and services shown on the pages of the Steam store and in update messages displayed when launching the Steam Client can be tailored to meet your needs and populated with relevant recommendations and offers. This is done to improve your customer experience. You can prevent the processing of your data in this way by turning off the automatic loading of the Steam store page and of Steam notifications in the "Interface" section of the Steam Client settings. Subject to your separate consent or where explicitly permitted under applicable laws on email marketing, Valve may send you marketing messages about products and services offered by Valve to your email address. In such a case we may also use your collected information to customize such marketing messages as well as collect information on whether you opened such messages and which links in their text you followed.

You can opt out or withdraw your consent to receive marketing emails at any time by either withdrawing the consent on the same page where you previously provided it or clicking the "unsubscribe" link provided in every marketing email. Alternatively, you can select what kinds of emails you wish to receive on the email setting page.

3.8 Information Required to Detect Violations We collect certain data that is required for our detection, investigation and prevention of fraud, cheating and other violations of the SSA and applicable laws ("Violations"). This data is used only for the purposes of detection, investigation, prevention and, where applicable, acting on of such Violations and stored only for the minimum amount of time needed for this purpose. If the data indicates that a Violation has occurred, we will further store the data for the establishment, exercise or defense of legal claims during the applicable statute of limitations or until a legal case related to it has been resolved. Please note that the specific data stored for this purpose may not be disclosed to you if the disclosure will compromise the mechanism through which we detect, investigate and prevent such Violations.

4. How Long We Store Data

We will only store your information as long as necessary to fulfil the purposes for which the information is collected and processed or — where the applicable law provides for longer storage and retention period — for the storage and retention period required by law. After that your Personal Data will be deleted, blocked or anonymized, as provided by applicable law. In particular:
  • If you terminate your Steam User Account, your Personal Data will be marked for deletion except to the degree legal requirements or other prevailing legitimate purposes dictate a longer storage.
  • In certain cases, Personal Data cannot be completely deleted in order to ensure the consistency of the gameplay experience or the Steam Community Market. For instance, matches you have played that affect other players' matchmaking data and scores will not be deleted; rather, your connection to these matches will be permanently anonymized.
  • Please note that Valve is required to retain certain transactional data under statutory commercial and tax law for a period of up to ten (10) years.
  • If you withdraw your consent on which a processing of your Personal Data or of the Personal Data of your child is based, we will delete your Personal Data or respectively the Personal Data of your child without undue delay to the extent that the collection and processing of the Personal Data was based on the withdrawn consent.
  • If you exercise a right to object to the processing of your Personal Data, we will review your objection and delete your Personal Data that we processed for the purpose to which you objected without undue delay, unless another legal basis for processing and retaining this data exists or unless applicable law requires us to retain the data.

5. Who Has Access to Data Valve does not sell Personal Data. However, we may share or provide access to each of the categories of Personal Data we collect as necessary for the following business purposes. 5.1 Valve and its subsidiaries may share your Personal Data with each other and use it to the degree necessary to achieve the purposes listed in section 2 above. In the event of a reorganization, sale or merger we may transfer Personal Data to the relevant third party subject to applicable laws. 5.2 We may also share your Personal Data with our third party service providers that provide customer support services in connection with goods, Content and Services distributed via Steam. Your Personal Data will be used in accordance with this Privacy Policy and only as far as this is necessary for performing customer support services. 5.3 In accordance with internet standards, we may also share certain information (including your IP address and the identification of Steam content you wish to access) with our third party network providers that provide content delivery network services and game server services in connection with Steam. Our content delivery network providers enable the delivery of digital content you have requested, e.g. when using Steam, by using a system of distributed servers that deliver the content to you, based on your geographic location. 5.4 Google Analytics Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help the website operators analyze how visitors use the site. The information generated by the cookie about the visitors' use of the website will generally be transmitted to and stored by Google on servers in the United States. On this website, IP anonymization has been activated. The IP addresses of users visiting Steam will be shortened. Only in exceptional cases will a complete IP address be transferred to a Google server in the United States and shortened there. On behalf of the website operator, Google will use this information for the purpose of evaluating the website for its users, in order to compile reports on website activity, and to provide other services relating to website activity and internet usage for website operators.

Google will not associate the IP address transferred in the context of Google Analytics with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that in this case you may not be able to use the full functionality of this website. You can learn more about how Google Analytics collects and uses data at www.google.com/policies/privacy/partners.


Furthermore, you can prevent Google's collection and processing of data about your use of the website, by downloading and installing the browser plug-in through the following link: http://tools.google.com/dlpage/gaoptout?hl=en. 5.5 We make certain data related to your Steam User Account available to other players and our partners through the Steamworks API. This information can be accessed by anyone by querying your Steam ID. At a minimum, the public persona name you have chosen to represent you on Steam and your Avatar picture are accessible this way, as well as whether you have received a ban for cheating in a multiplayer game. The accessibility of any additional info about you can be controlled through your Steam Community user profile page; data publicly available on your profile page can be accessed automatically through the Steamworks API. In addition to the publicly available information, game developers and publishers have access to certain information from the Steamworks API directly relating to the users of the games they operate. This information includes as a minimum your ownership of the game in question. Depending on which Steamworks services are implemented in the game it may also include leaderboard information, your progress in the game, achievements you have completed, your multiplayer game matchmaking information, in-game items and other information needed to operate the game and provide support for it. For more information on what Steamworks services a specific game has implemented, please review its store page. While we do not knowingly share Personally Identifying Information about you through the Steamworks API such as your real name or your email address, any information you share about yourself on your public Steam Profile can be accessed through the Steamworks API, including information that may make you identifiable. 5.6 The Steam community includes message boards, forums and/or chat areas, where users can exchange ideas and communicate with each other. When posting a message to a board, forum or chat area, please be aware that the information is being made publicly available online; therefore, you are doing so at your own risk. If your Personal Data is posted on one of our community forums against your will, please use the reporting function and the Steam help site to request its removal. 5.7 Valve may allow you to link your Steam User Account to an account offered by a third party. If you consent to link the accounts, Valve may collect and combine information you allowed Valve to receive from a third party with information of your Steam User Account to the degree allowed by your consent at the time. If the linking of the accounts requires the transmission of information about your person from Valve to a third party, you will be informed about it before the linking takes place and you will be given the opportunity to consent to the linking and the transmission of your information. The third party's use of your information will be subject to the third party's privacy policy, which we encourage you to review. 5.8 Valve may release Personal Data to comply with court orders or laws and regulations that require us to disclose such information.

6. Your Rights and Control Mechanisms

The data protection laws of the European Economic Area, United Kingdom, California, and other territories grant their residents certain rights in relation to their Personal Data. While other jurisdictions may provide fewer statutory rights, we make the tools designed to exercise such rights available to our customers worldwide. (When we talk about the GDPR in this section, we mean the version of the GDPR that applies to you in the EU or UK).

To allow you to exercise your data protection rights in a simple way we are providing a dedicated section on the Steam support page (the "Privacy Dashboard"). This gives you access to your Personal Data, allows you to rectify and delete it where necessary and to object to its use where you feel necessary. To access it, log into the Steam support page at http://help.steampowered.com and choose the menu items My Account -> Data Related to Your Steam Account. In most cases, you can access, manage, or delete Personal Data in the Privacy Dashboard, but you may also contact Valve with questions or requests via the contact processes described in sections 8 and 10 below.

As a resident of the European Economic Area or United Kingdom you have the following rights in relation to your Personal Data: 6.1 Right of Access. You have the right to access your Personal Data that we hold about you, i.e. the right to require free of charge (i) information whether your Personal Data is retained, (ii) access to and/or (iii) duplicates of the Personal Data retained. You can use the right to access to your Personal Data through the Privacy Dashboard. If the request affects the rights and freedoms of others or is manifestly unfounded or excessive, we reserve the right to charge a reasonable fee (taking into account the administrative costs of providing the information or communication or taking the action requested) or refuse to act on the request. 6.2 Right to Rectification. If we process your Personal Data, we shall endeavor to ensure by implementing suitable measures that your Personal Data is accurate and up-to-date for the purposes for which it was collected. If your Personal Data is inaccurate or incomplete, you can change the information you provided via the Privacy Dashboard. 6.3. Right to Erasure. You have the right to obtain deletion of Personal Data concerning you if the reason why we could collect it (see section 2. above) does not exist anymore or if there is another legal ground for its deletion. For individual items of Personal Data please edit them through the Privacy Dashboard or request the deletion via the Steam support page. You can also request the deletion of your Steam user account via the Steam support page. As a result of deleting your Steam User Account, you will lose access to Steam services, including the Steam User Account, Subscriptions and game-related information linked to the Steam User Account and the possibility to access other services you are using the Steam User Account for. We allow you to restore your Steam User Account during a grace period of 30 (thirty) days from the moment you request deletion of your Steam User Account. This functionality allows you not to lose your account by mistake, because of your loss of your account credentials or due to hacking. During the suspension period, we will be able to finalize financial and other activities that you may have initiated before sending the Steam User Account deletion request. After the grace period, Personal Data associated with your account will be deleted subject to section 4. above. In some cases, deletion of your Steam User Account, and therefore Personal Data deletion, is complicated. Namely, if your account has a business relationship with Valve, such as due to your work for a game developer, you will only be able to delete your Steam User Account after you have transferred this role to another user or have dissolved the business relationship. In some cases, considering the complexity and number of the requests, the period for Personal Data erasure may be extended, but for no longer than two further months. 6.4 Right to Object. When our processing of your Personal Data is based on legitimate interests according to Article 6(1)(f) of the GDPR / section 2.c) of this Privacy Policy, you have the right to object to this processing. If you object we will no longer process your Personal Data unless there are compelling and prevailing legitimate grounds for the processing as described in Article 21 of the GDPR; in particular if the data is necessary for the establishment, exercise or defense of legal claims. You also have the right to lodge a complaint at a supervisory authority. 6.5 Right to restriction of processing of your Personal Data You have the right to obtain restriction of processing of your Personal Data under the conditions set out in article 18 of the GDPR. 6.6 Right to Personal Data portability You have the right to receive your Personal Data in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller under the conditions set out in article 20 of the GDPR. Valve makes your Personal Data available in structured HTML format through the Privacy Dashboard as described above. 6.7 Right to Post-Mortem Control of Your Personal Data If French data protection legislation is applicable to you, you have the right to establish guidelines for the preservation, the deletion and the transmission of Personal Data after your death in accordance with article 40-1 of the Act No 78-17 of 6 January 1978 on Information, Technology, Data Files and Civil Liberties.

7. Children

The minimum age to create a Steam User Account is 13. Valve will not knowingly collect Personal Data from children under this age. Where certain countries apply a higher age of consent for the collection of Personal Data, Valve requires parental consent before a Steam User Account can be created and Personal Data associated with it collected. Valve encourages parents to instruct their children to never give out personal information when online.

8. Contact Info

You can contact Valve's data protection officer at the address below.

While we review any request sent by mail, please be aware that to combat fraud, harassment and identity theft, the only way to access, rectify or delete your data is through logging in with your Steam User Account at http://help.steampowered.com and selecting the menu items -> My Account -> View Account Data.

Valve Corporation Att. Data Protection officer P.O. Box 1688 Bellevue, WA 98009 EU representative for data protection questions: Valve GmbH Att. Legal Rödingsmarkt 9 D-20459 Hamburg Germany UK representative for data protection questions: RIVACY Ltd. 71, Warriner Gardens, Unit G1/G2 London, SW11 4DX United Kingdom

9. Additional Information for Users from the European Economic Area, U.K., and Switzerland

We may transfer and store your personal information outside the European Economic Area or United Kingdom, in countries which may not have equivalent data protection law. If we do so, we will take steps to ensure your personal information is protected by appropriate legal safeguards, like EU or UK standard contractual clauses, and that it is treated securely and in accordance with this privacy policy.

Although the EU-U.S Privacy Shield and the Swiss-US Privacy Shield have been ruled invalid as a legal basis for data transfers to the U.S., Valve and TR Technical Services Inc., its wholly-owned U.S. subsidiary (collectively "Valve") continue to comply with the Privacy Shield Principles with respect to any Personal Data transferred from the EU, UK, and Switzerland to the United States in reliance on the Privacy Shield. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit http://www.privacyshield.gov.

The Federal Trade Commission has jurisdiction over Valve's compliance with the Privacy Shield Principles. Under the Principles, Valve shall remain liable if third party agents process the personal information on our behalf in a manner inconsistent with the Principles, unless Valve proves it is not responsible for the event giving rise to the damage. EU, UK and Swiss individuals with inquiries or complaints regarding our compliance with the Principles should first contact Valve here. If we do not address your concern satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. As explained in the Privacy Shield documentation (https://www.privacyshield.gov/article?id=ANNEX-I-introduction) certain residual claims not resolved by other means may be subject to binding arbitration. In such event, an arbitration option will be made available to you.

10. Additional Information for Users from California

The CCPA grants California residents certain privacy rights regarding the Personal Data we collect. We are committed to respecting these rights and complying with the CCPA. The following explains these rights and Valve's practices with respect to them.

Right to Know. Under the CCPA you have the right to request that we disclose to you what Personal Data we collect, use, disclose, and sell.

Right to Request Deletion. You also have the right to request deletion of Personal Data that is in our possession, subject to certain exceptions. Please note that your request to delete data may impact your use of the Steam service in some cases, and we may decline to delete information for reasons set forth in this Privacy Policy or as permitted by the CCPA.

Other Rights. The CCPA also gives California residents a right to opt-out from the sale of their Personal Data. As described in section 5, we do not sell Personal Data and have not done so in the past 12 months. You also have a right to receive notice of our practices at or before collection of your Personal Data. Finally, you have a right to not be discriminated against for exercising your rights under the CCPA.

Exercising Your Rights. The primary means of accessing, managing or deleting your Personal Data is through the Privacy Dashboard, as described in section 6 of this Policy. Customers may also delete their Steam Account and associated Personal Data as described in section 6.3 of this Privacy Policy. If you are unable to access or delete data through the Privacy Dashboard, you can also contact us with a request to exercise these rights by using the form found at https://help.steampowered.com/en/wizard/HelpAccountDataQuestion. To verify your identity, you will need to log in with your Steam User Account to use the form. Finally, you can contact us with a request at , however, before providing access to, or deleting any, Personal Data, based on a request received via email, we will need to verify your identity utilizing the "Proof of Ownership" process described at https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762.

You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.

Categories, Sources, Purposes, and Recipients of the Data We Collect. Over the preceding 12 months, we have collected the categories of Personal Data described in section 3 of this Privacy Policy. The sources from which we collect Personal Data, and the purposes for which we collect and process it, are described in sections 2 and 3. Over the preceding 12 months, we have disclosed for business purposes each of the categories of Personal Data with the categories of third parties as described in section 5.

Revision Date: February 16, 2022

 


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