What is it called when communication is spoken quizlet?
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Nursing Assisting: A Foundation in Caregiving by DianaL.Dugan, RN Fifth Terms in this set (33)What is the difference between verbal and nonverbal communication? Verbal communication- communication that involves spoken or written words, or sounds. What are the steps of the communication process between two people? 1. Person A - is sending out a form of communication Describe how body language can be perceived Body language can be positive or negative. Body language communicates how a person is feeling conscientiously or subconsciously. List examples of positive nonverbal communication •Smiling in a friendly manner List examples of negative nonverbal communication •Rolling eyes List the guidelines for proper communication •Use appropriate words. List explains of barriers to communication •Resident does not hear, does not hear correctly, or does not understand. List ways culture can impact communication The following aspects of communication are influenced by culture and are important to understand when caring for residents: •Eye contact Touch is an important way to communicate, and there are differences among cultures and among individual personalities regarding a person's comfort level with touch. List examples of acceptable touch •Giving residents respectful personal care, such as bathing, dressing, feeding, and shaving List examples of unacceptable touch •Sitting on a resident's lap or asking a resident to sit on your lap List the different people a nursing assistant communicates with on the job •Doctors, nurses, supervisors, and other staff members Why are abbreviations used in healthcare? Abbreviations help healthcare workers communicate more efficiently, and many abbreviations are used in healthcare. Two examples of a common medical abbreviations are BP for blood pressure and temp for temperature. What are the numerical differences between military time and regular time? Military time: 00-24 military time 24 hour clock What information does a residents' chart include? •Admission forms List the guidelines for accurate documentation •Keep all information confidential. List the general rules to remember when using computers for documentation •Do not share your password or log-in ID with anyone. Who developed the Minimum Data Set (MDS) manual and what does it do? The Minimum Data Set (MDS) manual is an assessment tool developed by the federal government. It gives long-term care facilities a structured, standardized approach to care. List of facts about Minimum Data Set (MDS) •Assessment tool developed by the federal government Why are nursing assistants in the best position to observe changes in the resident? Nursing assistants spend more time with residents than any other care team members do. Because they spend the most time with residents, they are in the best position to observe changes in residents. Why are observations important? The care plan that nurses create for residents is based on information observed and reported by nursing assistants and other staff members. What are the differences between objective observations and subjective observations? Objective information is information based on what you see, hear, touch, or smell; it is collected using four of the five senses: sight, hearing, smell, and touch. It is also called signs. Subjective information is information collected from something that residents or their families reported to you, and it may or may not be accurate. It is also called symptoms. List other ways (besides objective and subjective) to observe residents accurately. •Note changes in orientation. What signs and symptoms should be reported right away? •Falls What are the five steps of the nursing process? •Assessment What events within a facility are considered incidents? •An accident or problem during the course of care What steps should an NA follow when filling out an incident report? •Include exactly what she saw What guidelines should be followed for proper telephone etiquette? Cheerfully greet callers. What are the rules for general telephone use? •Do not give out staff or resident information over the phone. Describe the resident call system Residents signal staff that they need them by using the call system. Other terms for this system are signal light, or call light. This system allows residents to call for help when needed. What are the guidelines for start-of-shift reports? •Arrive on time. List the information found on an assignment sheet An assignment sheet lists residents and all of the tasks that must be done for them. The following information is typically found on an assignment sheet: •Residents' names
and room numbers What are some tips for organization and time management? •Plan ahead. Other sets by this creatorchapter 11 PowerPoint set27 terms ncgavin Chapter 6 PowerPoint Flashcards27 terms ncgavin Chapter 5 PowerPoint Flashcards28 terms ncgavin Chapter 4 PowerPoint Flashcards18 terms ncgavin Other Quizlet setsGEOG Review Questions69 terms raven_dejesus CMA Part 2 Flashcards175 terms Angelene01 Unit Exam19 terms Rkozuma Anatomy Module 925 terms abbiej123 What is it called when communication is spoken?Definition. Verbal communication refers to the production of spoken language to send an intentional message to a listener.
When we say that the message is spoken it is in what form?Put simply, verbal communication is the sharing of information between two individuals using words.
What is verbal communication quizlet?Verbal Communication. Refers to WRITTEN or ORAL WORDS we exchange - but also includes pronunciation, accent, the meanings of the words used, and a range of variations in the way people speak a language; which depends on regional background and other factors.
What are verbal communications?In the literal sense, verbal communication is oral communication with words that you or others speak out loud. On the other hand, nonverbal communication is about what's not said out loud: gestures, facial expressions, and body language.
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