Why doesnt my music stop when I take my AirPods out?

Krabba

macrumors regular
Original poster
Oct 16, 2013217202Charlotte, NC USA
  • Sep 9, 2017
  • #1
Picked up a pair this week and the left seems to only pause/play about 60% of the time while the double-tap for Siri seems to only work about 75% of the time. The right pauses/plays maybe 10% of attempts and triggers Siri even less frequently. Returned the original pair today and the replacements seem to perform about the same way. I've tried with them paired to three different devices and the results remain essentially the same.

Anyone experienced similar? Any ideas on working this out? I'd really like to keep these but for what they cost I expect them to perform as advertised the vast majority of the time.

Relentless Power

macrumors Nehalem
Jul 12, 201636,05739,532
  • Sep 10, 2017
  • #2
Krabba said:
Picked up a pair this week and the left seems to only pause/play about 60% of the time while the double-tap for Siri seems to only work about 75% of the time. The right pauses/plays maybe 10% of attempts and triggers Siri even less frequently. Returned the original pair today and the replacements seem to perform about the same way. I've tried with them paired to three different devices and the results remain essentially the same.

Anyone experienced similar? Any ideas on working this out? I'd really like to keep these but for what they cost I expect them to perform as advertised the vast majority of the time.
Click to expand...

Under your Bluetooth settings, try selecting forget this device and then initiate a re-pair.

Krabba

macrumors regular
Original poster
Oct 16, 2013217202Charlotte, NC USA
  • Sep 10, 2017
  • #3
Relentless Power said:
Under your Bluetooth settings, try selecting forget this device and then initiate a re-pair.
Click to expand...

Tried this with the first and second pair without any luck unfortunately.
M

Marco123

macrumors 6502a
Jun 14, 2012693189
  • Sep 10, 2017
  • #4
My left one works perfectly but the right is as you describe. It only plays/pauses abut 30% of the time. I think it's a fault of the sensors.
I'm going to return it next week although I have a feeling that's why they're pushing the new ones out.

Krabba

macrumors regular
Original poster
Oct 16, 2013217202Charlotte, NC USA
  • Sep 10, 2017
  • #5
Marco123 said:
My left one works perfectly but the right is as you describe. It only plays/pauses abut 30% of the time. I think it's a fault of the sensors.
I'm going to return it next week although I have a feeling that's why they're pushing the new ones out.
Click to expand...

Yeah, thinking I'll have to give up on these and try again with the new model.
Y

yegon

macrumors 68040
Oct 20, 20073,2151,578
  • Sep 11, 2017
  • #6
Marco123 said:
I'm going to return it next week although I have a feeling that's why they're pushing the new ones out.
Click to expand...

I doubt this has anything to do with the new model. Had AirPods since day one, never had the problem, nor have I seen many others complain they've had the problem either here, or irl.

I'm not saying your problem doesn't exist - you are having the problem and they are likely faulty - but it's a stretch suggesting the new model is arriving due to a tiny minority having your problem.
Last edited: Sep 11, 2017
M

Marco123

macrumors 6502a
Jun 14, 2012693189
  • Sep 14, 2017
  • #7
Just to update this thread, my right one now works perfectly now that Im on iOS 11.
Honestly think this is a firmware issue:

tgara

macrumors 65816
Jul 17, 20121,0982,847Connecticut, USA
  • Sep 16, 2017
  • #8
Marco123 said:
Just to update this thread, my right one now works perfectly now that Im on iOS 11.
Honestly think this is a firmware issue:
Click to expand...

Might be, but it also might be that the optical placement sensor was blocked or dirty. Had this issue with mine briefly but after cleaning the optical sensor [the round hole next to the oval one on the AirPods] the problem went away.

Also, try cleaning your ears. Seriously.

wwooden

macrumors 68020
Jul 26, 20042,014170Burlington, VT
  • Jun 26, 2018
  • #9
I was having this issue after updating to iOS 12 public Beta. My first thought was it's a bug in the beta, but I just tried the suggestion above, of forgetting the bluetooth device. I reconnected the AirPods and now it appears to be working again. I can now remove one or both AirPods and the music auto-pauses and restarts when I place them back in my ears.

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