Google Chrome Remote Desktop is a tool that allows you to quickly and easily connect to your office computer from a remote location. An installation is required on your desktop computer ahead of time, the SUNY Plattsburgh Computing Helpdesk can help you with this process. Once completed, you can use the Google Chrome browser on a home computer or a campus issued Chromebook to remotely connect to your desktop computer and have access to all of your files and applications.
You must be at your office computer and logged in for the initial setup. Please give the Computer Helpdesk a call at this point so we can remote in and assist with the rest of the setup. The Computer Helpdesk can be reached at 518-564-4433.
Connection
An office PC with Chrome Remote Desktop can be accessed by either a Chromebook or a normal PC [Windows or Mac will work].
- Open your web browser of choice and navigate to //remotedesktop.google.com/access. If you are not currently signed into your school account, you will be prompted to sign in. If by chance you are using the Google Chrome browser on a personal Computer and you are signed into the browser with a personal Google account, you will not be prompted to sign in and you will see any personal computers you may have Chrome remote setup on. In this case launch an "Incognito" and try the above link in that.
- Click on “Remote Access” in the upper right hand corner.
- You will be prompted to login with you full campus email address [netid with the @plattsburgh.edu].
- Next you will see the SUNY Plattsburgh CAS login page. Enter your netid and password then click "Login".
- Now you will be routed to DUO for 2-Factor authentication.
- You should now be presented with a list of all of your current remote access computers
based on their Computer Name.
- Click the name of the computer you wish to connect to. You will be prompted for the
numeric pin you setup during the Desktop Setup portion. Enter your PIN and click the arrow to the right.
- You should now be brought to your Windows login screen on a PC or directly to your
desktop for a Mac. Enter the login information for your computer and press enter.
- You are now connected. However for more settings and a full screen view there is
a setting menu on the right side of the Remote Desktop window. Press the blue half circle with the arrow and you will see the full menu as seen below.
- If you have any other questions please call the helpdesk at 518-564-4433.
The article mainly talks about the reasons of Chrome Remote Desktop exit full screen and provides 3 solutions to solve it.
“Chrome Remote Desktop is a frustrating experience sometimes but usually it works. Today I went to remote into my Windows 10 laptop for the billionth time when all of a sudden it is no longer full screen when I remote in. Anyone else have this issue before?”
- Question from Reddit
According to some users of Chrome Remote Desktop, they frequently meet with the problem of “Chrome Remote Desktop exits full screen”. And they didn’t know any single reason or solution, which almost drives them crazy. Don’t worry. I guarantee that you can get an answer from this article.
Why is my Chrome Remote Desktop not full screen?
Generally, the main reason for the problem is the resolution of your PC. The resolution is too big or too small which is not matching with the remote computer, directly influencing your feeling in using the Chrome Remote Desktop. In addition, the possibility of wrong settings in remote PC should be included, and we can fix it by changing the settings.
How to fix Google Remote Desktop exit full screen
After understanding the possible reasons for the issue, I guess you must be concerned about the ways to fix it. Before taking further solutions, make sure that you have turned on the monitor of the host computer.
Method 1. Press F11 to enter fullscreen
On the client PC, hit F11 to go into immersive full screen mode in Chrome. F11 will make the remote display full-screen normally. Although this is the easiest way to make Chrome Remote Desktop full screen, there is still someone who doesn’t know or ignore the shortcut way. If it isn’t useful, just try the following ways.
Method 2. Adjust the resolution of the client PC [to fit the Chromebook resolution]
It seems that this way is more helpful than the last for most of the users. And the details are as follow:
Go to “Settings” in the menu start, and then select “System”, choose “Display”, click on “Display resolution” and finally change it to 1920✕1080. Now you can fix it with little effort.
Note: Has your question been solved? If it isn’t, keep reading.
Method 3. The alternative to Chrome Remote Desktop—AnyViewer
There’s no doubt that the problem of the feature makes the user doubly disappointed. So, if your problems haven't been fixed yet, it’s reasonable to resort to the alternative to Chrome Remote Desktop, like AnyViewer, a safe & fast remote access freeware for all editions of r Windows 11/10/8.1/8/7 and Windows Server 2022/2019/2016/2012 R2. You can enter full screen to get a better remote control experience. You can also adjust the resolution on the computer in light of the condition.
Preparation:
- Make sure both of the computers are connected to the Internet.
- Download and install AnyViewer.
Step 1. Install AnyViewer on 2 PCs. Sign up for an AnyViewer account and sign in to the account on the two computers. The PC will be assigned to the account automatically after login.
Note: To access the remote computer in privacy mode [the screen of the remote PC will be black and the keyboard & mouse of the remote PC will be disabled], you need to upgrade to an advanced plan.
Step 2. Then, click "Device" and find out the remote PC that you want to access. Click "Remote control" to get one-click remote access to the remote PC.
Step 3. Then you can see the desktop of the remote computer. To get the full screen of the remote computer desktop or exit from the full screen, you can click the upper right “square with four mark” icon.
Note: You can also upgrade your account to Professional or Enterprise edition to assign more devices and to connect to another computer in privacy mode.
Conclusion
A problem like “Chrome Remote Desktop exits full screen” always frustrates the users, which takes a toll on their feelings and mood. However, we still have some solutions to fix it, such as adjusting the resolution, changing the settings and so on. In addition, we can also choose the alternative to Chrome Remote Desktop if all the fixes fail. Wish you fix your issue as soon as possible.
If you use Google Chrome Remote Desktop, and want to run in Full Screen, here's how.
0. Goto the Chrome Web Store and get Chrome Remote Desktop, and launch
1a. If you are using Chrome Browser: Go to a new tab, find the remote desktop application, right / control click and select "Open Full Screen"
1b. If you are using Chrome OS, click on the Apps button at the bottom
find Chrome Remote Desktop - you may need to click on the second pane as here
alt / right click on it and select "Open as Window"
2. Connect to the remote computer. Initially the remote screen will be scaled to fit your local screen. move the cursor to the top of the screen and the drop down appears
Click into 'Screen Options' and select 'Full screen'.