53,709 Followers - Follow
- 644 Mentions
- 439 Products
- ROM
- CPU
- RAM
- GPU
Hello,
One person in the room said that one moment this monitor it was ok and the next it was like this. In my opinion, this happened after an object eg pen or finger was pressed against the panel near the bottom right area. This would have damaged the internal layers . The lines seem to originate from there.
Any thoughts? Could this sort of damage happen "on it´s own"?
My father repaired tv's and computer monitors for almost 10 years, and yes, I have seen LCD's spontaneously break like this without any physical impact.
Under ordinary circumstances, the horizontal/vertical lines /can/ appear by themselves. this is often a side effect of broken circuits caused by cracked soldering on the circuit boards.
The sharp diagonal line and curved section along the right bezel are certainly from the glass layer inside the LCD getting broken, but there is a telltale sign of /impact/ that is missing - There's no crystal bleed.
An impact would break the glass, but also cause the two pieces of the break to separate enough for the liquid crystal to bleed out between the layers, causing a black 'ink' appearance in the impact area. In this case, there isn't. [ I have never seen an example of a screen broken through physical impact that did not have this bleed through, even on google image search ]
In the cases I have seen the lcd break from no impact was actually caused by faulty electronics in the monitor, re-adjustment of screen positioning, and in one case caused by glass cleaner being sprayed on the monitor.
In the cases of screen positioning, 99% of people change the orientation of their screens by grabbing the bezels on the edge, and in some cases they use a bit too much pressure and squeeze when they dont need to - just a push or a pull instead.
[The black at the top is editing of the picture to erase something.]
- 1
- 2
- 3
- 4
- 5
- 6
132 Replies
Does it matter ?
Nope, unless you have armor plated insects flying into the screen .. Looks like user induced damage on the screen.
Yes, actualy, there is a cost involved and potential disciplinary measures.
Apart from this, I am also curious, I mean... maybe IF this sort of damage is not only inflicted.
Seriously looks like impact related cracking of the LCD .. See that often here [ crate / box landing on top of a monitor ].
I'll bet that the end of the crack lines up nicely with the little bit of space above the keyboard that fits a pen.
I did see someone incorrectly fit a screen once and it cracked the screen around the edge the first time the lid was closed. But never "Randomly"
Clear impact mark at middle/right, sorry, that doesn't just happen. Someone needs to own up for that one.
Couldn't have happened on its own,
I wouldn't trust the user this time.
Unlikely, looks like someone missed catching the football :P
Officer, the hammer just freaked out and hit the user square in the temple, all by itself!
no ways. There is a clear impact mark right there.
You may get one or two lines appear without external influence, but no more than that. This is damaged caused by pressure or impact to the screen from an external source.
The user is talking out of their backside. A screen does not just break on its own like that.
Tell there line manager about the issue and state it cannot happen on its own and that a replacement will come out of their budget and you will not replace it using IT funds.
One of the more common ways this can happen is a user leaves an object on the keyboard like a pen or mouse then closes the screen.
Wait on top of the laptop or pushing the screen back further than its designed to go can also cause it.
In most cases it's a genuine accident. Sometimes people are too rough.
Reminds of
[link]
What does an external monitor look like? How old is it? I think it might be possible that the damage occurred earlier, then just the stress of opening and closing it a few times caused it to appear.
Thanks for all the replies, just to clarify, it is a desktop monitor, not a laptop.
It is only 3 months old, so a real shame to see this happening.
There are no scratch marks, surface is smooth.
I guess the BA reply would refer to a qoute from Confucius .... " Sh*t happens" ....Robert555872 wrote:
Thanks for all the replies, just to clarify, it is a desktop monitor, not a laptop.
It is only 3 months old, so a real shame to see this happening.
There are no scratch marks, surface is smooth.
For me, this photo is not clear enought to make a good judgement. It doesn't seem to have a crack or anything. Also, stating there are no scratchmarks, it might just be a defect in the panel [3 months old, still possible it only shows up now].
I've seen screens like this in the past. It can be either the VGA [but I guess you tried it on another computer and tried another screen on this computer].
However, without actualy seeing the screen myself instead of just a photo, it's hard to say.
That is too much of a significant proportion of the screen failed to be standard usage.
This sort of thing can happen easily if a user closes it with something in the laptop.
The most common cause I know of is pens being in them and being closed after meetings.
Other causes can be them sitting on their laptop bag, and the power adapter pushing into the back of the screen.
I would:
1: Take the machine apart and double check the display cable motherboard attachment.
2: Look for any bending/play/cracking in the screen surround itself. [can be an indication of prior abuse]
If you find evidence of abuse, then it could be put down to the end user.
If there is no evidence, then you have to take their word for it.
Screens are like Hard Disks... they last long but when broke no one knows why and how, and you [not feasible] can't just fix it.
The damage would not necessarily show a scratch. The top panel is OK, it is the underneath layer that has broken. Working in a school, I have seen this many times. The monitor looks fine when turned off. You only see the damage when it is displaying input. In the school. there is almost always an identified culprit. It only "just happens" when there is no adult in the room at the time!
- 1
- 2
- 3
- 4
- 5
- 6
This topic has been locked by an administrator and is no longer open for commenting.
To continue this discussion, please ask a new question.