The maintenance needs of a problem-solving small group center on
In this post, we offer an idea for a customer service call center exercise with groups of 10-60 people — you need a large space, chart paper and markers. The goal is to allow people to share their customer service experiences — and fears — in a safe supportive forum. Show
The goal here is to facilitate conversation about potentially uncomfortable subjects, while also getting real answers and advice to the people that need it. People also generally see that they share many of the same experiences and feelings, which can help morale. Finally, this kind of forum helps you as a manager understand what motivates and concerns your employees, which you can use to shape future conversations and communication. Effective Dec. 1, the state's coronavirus website was decommissioned (coronavirus.wa.gov). The partner toolkits that were available on that site have moved to our new Partner Toolkit page, including the Knock Out Flu toolkit. Take Care, WA - Living Better and Safer Through COVID-19We now know that COVID-19 is here to stay for the foreseeable future. It’s important to understand how to live our lives while keeping ourselves, loved ones and community as safe as possible. How can we do that? By using all the tools we’ve learned so far: getting vaccinated and boosted, getting tested and staying home if sick or exposed, wearing a mask in crowds, and keeping our distance. Here’s what you need to know as we enter a new stage of life coexisting with COVID-19 in our community. Take Action, Take CareGet Vaccinated and BoostedCOVID-19 vaccines and boosters are the number one defense against infection and serious illness. Learn More Know When to TestReduce the risk of spreading COVID-19 by testing if you feel sick, are attending a gathering, or have been exposed to COVID-19. Learn More Wear a MaskWearing a mask is proven to slow the spread of COVID-19 and are still required in some settings. Learn More Use WA NotifyEnable WA Notify on your phone to get alerts if you have been exposed to COVID-19. Learn More If You Have COVID-19 NowCheck the Latest GuidelinesStay home and away from others, and follow the latest isolation guidelines. Learn More Get TreatmentContact your health care provider to explore your treatment options. Learn More Get Support to RecoverGet meal and medication delivery, childcare, and other services while you recover from COVID-19. Learn More Long COVIDPeople with COVID-19 can have symptoms that last weeks to years after infection. Prevent long COVID by preventing COVID-19 infection.
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