My google chrome remote is not working

Are you wondering why is your Google TV remote not working? Want to know how to fix this issue?

Don’t worry; we can help you with that! In this article, we’ll show you a simple and effective way to know how to get rid of the Google TV remote not working issue.

The accessibility of Google TV along with Chromecast has become an extraordinary thing in the streaming market. The addition of a remote makes the combination even more remarkable.

Google TV Remote Not Working?

Even though the Google TV remote is terrific, few users have complained that their Google TV remote is not working or having freezing and hanging issues. Read on further to know why the Google TV remote is not working.

Why is Google TV Remote Not Working?

There can be a few reasons why the Google TV remote is not working. Maybe you have one button or a lot of buttons not working correctly (volume button, power button, source button), or perhaps the Remote has a delayed, slow response, or your device might have some issues.

Set up Buttons

If you have an issue with your volume control, power button or input button, or source button, then it’s possible that you have to go ahead and pair it. So, make sure all your buttons are paired; follow the steps:

1. Go to Home Screen.
2. Click on the Avatar Icon in the top right corner.
3. Navigate to Settings or the gear icon in the top right corner.
4. Scroll down and tap on Remote Accessories.
5. Click on Set up Remote Buttons, and select your device, then click on the Setup Buttons.

Pair up your Remote Again

You can try removing and repairing your remote through the Google TV remote app; follow the steps:

1. Download and install Google TV Remote app on your mobile phone.
2. Through your phone, go to the Google TV settings, and remove your Remote.
3. Now, try pairing the remote again with your Chromecast.

Restart your Device

There is a possibility that a Google Chromecast may use several apps that are open in the background which can create errors in the background. Therefore, a hard reset can cause all the apps and the Google TV to start fresh.

Because when you restart the Google TV, it can cause all the apps to close. So, the Google TV may start everything from the beginning again and can clear any errors in the Google TV software.

So, unplug the power cord of your device, wait 30 seconds, go ahead and plug it again and see if your Remote is working correctly. If the issue persists, follow the below solutions.

Check for Updates

We can say that the oldest version of the Google TV remote or Google TV operating system may be causing the issue. To check if there is a pending update, go to the settings -> system -> about -> check for a software update. 

Verify the Batteries

Check whether the batteries in your Google TV remote have a charge remaining. Or simply remove the cover on the back of the remote and remove the batteries.

Once it is done, use a new pair of batteries and ensure that the remote is working properly. Moreover, check that the batteries are installed the right way around.

Removing your remote batteries is the simplest and easiest solution to fix the Google TV remote not working issue. 

All you have to do is remove the battery from your remote and wait for a few seconds. Now, insert the batteries again and press + home button to pair.

So, we hope the above article has helped you to know how to fix the Google TV remote not working issue.

Reset the Google Chrome remote

If your Chromecast remote is not working, a factory reset can help you solve the issue. Because by doing so, the remote will be back to its default factory settings.

1. Remove the batteries from the remote.
2. Press and hold the Home Button.
3. Now, reinsert the batteries while holding the home button.
4. While the LED light is solid, hold the button.
5. As soon as the light start pulsing, release the button.

This process may fix the Google Chromecast remote not working issue.

Google TV Remote Volume Not Working

As mentioned earlier, all the buttons of a Google TV remote might not work. Similarly, the volume button may not have been placed correctly, so a few steps can fix this issue.

1. From the home screen, go to Settings
2. Tap on Remote and Accessories
3. Choose Set up Remote Buttons
4. Now select Add device and then tap on TV to select the type of TV you have
5. Choose Volume to configure and set up the volume button

To verify whether it is working correctly, it’ll play some music and prompt you to turn it up and down. Now, check if the remote’s volume is working properly or not.

Fix Google TV Remote Hanging Issues.

FAQs

Maybe you have one button or a lot of buttons not working properly (volume button, power button, source button), or maybe the remote has a delayed slow response or your device might have some issues.

Removing your remote batteries is the simplest and easiest solution to fix the Google TV remote not working issue.

Point the remote control to the status LED and press and hold the Power button of your remote control for few seconds or until a message “Power Off” appears. Now, the TV should start automatically which indicates the TV reset operation is complete.

You can try repairing your remote-control buttons or just simply repair your remote through Google TV application.

The LED light below the input and power button tells you about the status of your remote.

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Chromecast is a convenient way to access all of your streaming services in one place.

Just like any other digital media, there can be errors that occur, causing your system not to work properly.

If your remote isn’t working, we have some fixes for you. 

Your Chromecast remote may stop working if there are connection issues, system issues, or problems with the battery in the remote. Start troubleshooting with the easiest solution first: changing the batteries. If the problem persists, you can try factory resetting the remote or the Chromecast. 

Let’s take a closer look at these common issues that cause your Chromecast remote to stop working and how to fix them. 

Connection Issues

Connection issues can happen with any remote control from your cable to Chromecast.

They are common among anything requiring a cordless connection. 

Sometimes the signal from your device will not reach the destination. 

There is rarely a specific reason why this happens, but if it happens frequently, it could be a sign of a deeper issue.

So, if it persists, consider getting the system looked at or replacing it. 

But for those one-off times when the remote stops connecting to your Chromecast, we have a fix. 

1. Pair the Remote Again

The first step to re-pair the remote is to remove it from your recognized devices in your Chromecast settings. 

In your settings, choose “forget device” to remove your remote if it isn’t already removed. 

Once your Chromecast forgets the remote, and it is removed from settings, pair it again. 

To do this, choose the option to pair a device in your Chromecast settings. 

On your remote, hold down the “back” and “home” buttons to make your remote discoverable. 

Once the remote is connected to the Chromecast, the light on the remote will flash.

At this point, your remote is paired with your Chromecast and ready to use. 

Battery Problems

Battery-related issues are another common reason that your Chromecast remote may not be working. 

The fix may be as simple as replacing the batteries.

Whether the batteries were put in the remote incorrectly or just need to be readjusted, it’s worth trying this easy fix before moving on to other more complicated solutions. 

Check out: 9 Reasons Why Your Chromecast Only Works With YouTube

2. Remove the Batteries and Put Them Back In

This is the easiest way to check if there is an issue with the placement of batteries. As you remove the batteries, check to see if they were out of place. 

If so, there could have been an error putting them in, or they could have been knocked out of place if the remote was dropped. 

Whatever the cause, replace the batteries correctly in the remote and see if that helps. 

3. Check the Batteries for Remaining Charge

Some batteries will show you how much charge they have left, but this is not common. So, most of the time, it is up to you to figure it out. 

You can try to use the batteries in other battery-powered devices in your home.

This is a common way to figure out if it is the battery or something else. 

If these options don’t work, then there are other ways to test your batteries.

One of the most curious examples involves bouncing your battery to tell if it is dead.

So, try out these ideas to tell if your batteries are the problem. 

4. Replace the Batteries if Needed

If you tried the above ideas for testing your batteries and they are dead, it is time to replace them. 

Make sure when you replace them that you are using new batteries that haven’t already been used.

It’s always a good idea to have a pair of extra batteries available. 

Also, be sure to place the batteries in the remote securely, so they do not move around if the remote is dropped. 

Once the new batteries are in, make sure your remote works now. If it doesn’t then, we have more work to do. 

System Error

A system error can occur at any time, and it can have several different effects.

Whether it is the remote or the Chromecast itself, there is always a chance it can happen. It can also cause your remote to stop working. 

A system error could cause your remote to stop working or even your entire Chromecast system.

A system error usually needs an update or a reset to be fixed. So, there are only a few options for fixing this issue. 

5. Factory Reset Your Remote

Doing a factory reset on your Chromecast remote is simple, and it will be obvious if it works for you. 

1. Remove the batteries from your remote. There is no need to check them if you have followed the above instructions. 
2. With the batteries removed, press and hold the home button. Keep holding the button down and put the batteries back in. 
3. Keep holding the button down while it is solid until the light begins flashing. Once the flashing begins, release the button. This flashing indicates the factory reset worked. 
4. If your remote did not begin flashing, then try the steps again. You may have to hold the button down for quite a few seconds while it resets. 

Once this is done, your remote has been reset and will most likely need to be paired again with your Chromecast. 

Sometimes this happens automatically. If it doesn’t work automatically, then see the steps above for pairing your remote to Chromecast. 

You may also wonder: Does Chromecast work with an iPhone hotspot?

BONUS: Reset Your Chromecast 

Sometimes if resetting the remote doesn’t work, you have to reset the entire device.

This can help with remote issues as well as technical issues while using the device. 

How you reset your Chromecast will depend on the device you are using with it. The method also changes depending on the model that you have. 

Check out this website for instructions for every type and model of device that you are using.

The link also shows you how to reset your device without using the remote if you can’t use it. 

Keep in mind that after a factory reset, you’ll need to set up your Chromecast device as new.

To do this, make sure your Chromecast is plugged into the TV. 

It’ll have you go through the setup process, and you’ll have to pair your remote again.

Go through the process of setting up your preferences and specifications as they were. 

During this process, you’ll most likely need to sign into any streaming platforms again. So, make sure you have your passwords ready to go. 

Next Steps

After completing all the steps, your remote should be working again.

If it isn’t, then it may be time to consider a new remote or a new Chromecast system. 

If you can still use your Chromecast and the only issue is remote, then only replace that.

It’s cheaper to only replace the remote compared to the entire system. 

If you would rather replace the entire Chromecast device, then purchase a new one and set it up as described above. 

Final Thoughts

There are a lot of possible issues that can cause your Chromecast remote to stop working.

Even if you don’t have the problem diagnosed, try the above steps to see what fixes it for you. 

Remember that technology isn’t perfect. The remote disconnecting from your device once or twice isn’t usually indicative of a bigger issue. 

However, if the problem persists, it may be time to replace the remote or system altogether.

Do check with a professional to make sure you spend your money wisely.

Continue reading: Is Chromecast Better Than Screen Mirroring? Key Differences