Use hardware graphics adapters for all Remote Desktop Services sessions
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Content feedback is currently offline for maintenance. Please try again in a few minutes. When running ArcGIS Pro over RDP, and not using the option to 'Enable hardware graphics adapters for all Remote Desktop Services sessions', software emulation of the GPU is used, and performance and responsiveness is degraded. Before making any changes, run the DirectX Diagnostic tool to confirm that the display driver used is Microsoft Remote Display Adapter.
 Once this is verified, open the Local Group Policy Editor.
Last Published: 10/29/2021 Article ID: 000026552 Software: ArcGIS Pro 2.8.3, 2.8.2, 2.8.1, 2.8, 2.7.4, 2.7.3, 2.7.2, 2.7.1, 2.7, 2.6.7, 2.6.6, 2.6.5, 2.6.4, 2.6.3, 2.6.2, 2.6.1, 2.6, 2.5.2, 2.5.1, 2.5, 2.4.3, 2.4.2, 2.4.1, 2.4, 2.3.3, 2.3.2, 2.3.1, 2.3, 2.2.4, 2.2.3, 2.2.2, 2.2.1, 2.2, 2.1.3, 2.1.2, 2.1.1, 2.1, 2.0.1, 2.0, 1.4.1, 1.4, 1.3.1, 1.3, 1.2
Some software—such as CivilGEO’s engineering software—uses powerful display graphics and the GPU (Graphics Processing Unit) for quick rendering of the display. However, running engineering software and other graphics-heavy software in a Remote Desktop environment can be challenging for the principal reason that Microsoft Windows Remote Desktop does not allow GPU rendering by default. Starting up the graphics-heavy software can generate errors as the software attempts to initialize DirectX or OpenGL GPU display drivers on the host computer. This issue can be easily corrected by modifying the group policy on the host computer to allow the use of GPU rendering during a Remote Desktop session. To fix this issue, follow these steps:
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