American property restoration mold remediation reviews

We had disastrous damage to our house when a pipe burst upstairs and water gushed through the floor and damaged our downstairs and ceilings. Our contractor called Purolean, and we were very impressed with how promptly the company responded and their diligent work throughout the weekend. We worked with Gerry, who was incredibly friendly, committed to helping us fix the problems, and provided valuable advice. Gerry is a trust worthy man who puts his heart into his work. Thank you Gerry for a job well done!

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5 / 5

PuroClean did a Fantastic Job

Allen, TX

Ben and the team at Puroclean did a fantastic job mitigating the water damage to my home due to a major water leak under the foundation. Not only did the team respond quickly and professionally but they treated us with patience, kindness and showed true empathy. Make Puroclean your very first call if you are ever in need of water mitigation services.

Source: Eric - Thumbtack

5 / 5

Went Above and Beyond

Richardson, TX

Gerry Wall of Puroclean was very helpful with our mitigation of water damage due to a slab leak in our foundation. He was extremely knowledgeable, punctual and went above and beyond to ensure that the damage was fixed permanently. I would recommend Gerry Wall of Puroclean for any water damage situation.

Source: Margie - Yelp

5 / 5

Excellent to Work With

Plano, TX

Gerry was excellent to work with. He was flexible enough to work with our crazy schedules and was always right on time. He was exceptionally knowledgeable and provided sound advice. Call him BEFORE you call your insurance company! He checked out several areas we had issues and we are very pleased with the work he performed. The level of service we received was way beyond our expectations and he was really great with our two big dogs. One really to a liking to him, and that's always a good sign. Definitely call Gerry, you'll be glad you did.

Source: Trish - Yelp

5 / 5

Could Not Have Been More Impressed

Plano, TX

Given the nature and scope of this project, I could not have been more impressed with the quality of work and the professional handling of the entire process. Gerry Wall and his team went beyond their responsibilities and even did some of the work in advance for the company that was coming in to replace everything at a later date. They were efficient, professional, knowledgeable, courteous, I could go on and on! If I could have hired them to do the renovation afterwards, I would have. If you need water damage services, mold remediation, demolition work, hiring Puroclean is the smartest thing you could do!

Source: Marc - Angie's List

5 / 5

A Great Business Man and a Great Person

Frisco, TX

If you need water restoration help, then call this company right away! We had an upstairs toilet flood our home. The water had come down the ceiling to the first floor. Jerry and his team arrived quickly, and it was after hours, and I was walked through the process. Jerry explained to me that every decision to be made was up to us. He stayed in contact with us everyday so we knew where things stood in our home. We have worked with a lot of contractors in the past. Jerry is rare in that he is HONEST, kind & compassionate contractor. We are so grateful he and his team (who are all also incredible men) were the ones to help us at a very overwhelming time. A great business man and a great person.

Source: Erin - Yelp

5 / 5

The Customer is the Most Important Thing

Wylie, TX

If I could give more stars then I would! After being faced with a less than pleasant experience with a water mitigation team called out by the insurance company, Gerry shows up and absolutely SAVES the day! He is beyond professional and knowledgeable... he is just simply GOOD PEOPLE! I could go on and on and on about how pleased I am with every aspect of our interaction with Puroclean from drying our home, checking for mold, and helping us pack out the property. THE CUSTOMER IS THE MOST IMPORTANT THING TO GERRY and I always felt as though I was his top priority (even though I know he had a ton of customers due to the storm). You don't find companies like this often!!!! I hope I don't have to use him again anytime soon but I do feel more at peace knowing that I can call Gerry if an emergency presents itself!

5 / 5

Prompt, Professional, and Compassionate

Richardson, TX

Gerry and team took such good care of us after the water heater flooded our home. He was prompt, professional and compassionate to our plight. He took special care to protect our home and made sure everything was done correctly. His team was exceptionally knowledgeable and trained in all areas of home restoration. I would highly recommend them to anyone needing their services.