How do you know if ReFa is working?

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These days, fake products are everywhere. Knockoff products may help you save a buck or two, but they could also be harmful to your skin and incur greater costs.

You can buy inauthentic designer goods and skincare tools in both black markets and broad daylight. It’s easy to get scammed by retailers of inauthentic products, as some products are so meticulously and carefully replicated that you will not be able to tell the difference until days or even weeks of usage.

Sadly, ReFa Beauty Rollers are also victims of counterfeit. In 2014, our team uncover a handful of fake ReFa CARAT in the market. Almost a 100% replica of our authentic ReFa CARAT, the fake beauty roller easily pass off as a genuine good from ReFa!

Since 2014, ReFa has taken extensive measures to warn our customers about counterfeits.

Detecting fake ReFa Beauty Rollers can be tricky, especially when they are packaged. However, our team at ReFa has compiled a list of ways you can test for counterfeit. Play your part by learning about counterfeit products and how to detect them. Read on for 3 ways on how you can spot a fake beauty roller and ensure you get the quality you paid for.

Put Your Beauty Roller Over Heat

This might sound scary and dangerous, but it is the easiest way to test if your roller is genuine. For ReFa Beauty Rollers are coated 100% pure and high-quality platinum, they will not discolour or melt under height. In fact, they should be able to withstand high temperatures without any implications. Impure rollers, on the other hand, could discolour or melt under extremely high heat.

If your beauty roller starts to discolour even over a small flame from a lighter, it is highly likely that the beauty roller is inauthentic. It is imperative that you ensure that your beauty rollers are coated with top-notched platinum from ReFa, as impure beauty rollers from other unauthorized dealers could result in allergic reactions or irritation.

While this is the most accurate and precise way of testing for authenticity, we also offer 2 straightforward but effective ways you can check for counterfeit products.

Examine Your Beauty Roller for Cracks or Flakes

This seems straightforward but some of the inauthentic beauty rollers we uncover in 2014 were actually falling apart and had cracks that allowed water to seep through. ReFa Beauty Rollers are all 100% waterproof. They are suitable to be used in the shower or bathtub.

Furthermore, a genuine ReFa Beauty Roller should have a smooth handle that fits snuggly in your hand. It should not have any awkward bumps or scratches.

Beauty Rollers that have cracks at the handle are definitely imitated. They are dangerous and could be fire hazards if exposed to water.

If you notice cracks on your beauty roller or flaky coating, it’s highly likely that you may have an imitation beauty roller on your hands.

Check for a Guarantee Card

Finally, an authentic beauty roller should also come with a guarantee card in the product box. The guarantee card should also have a hologram printed on the back and it should be noticeable when you tip the card at an angle.

Make sure the product packaging of your beauty roller contains the guarantee card. Otherwise, it’s most likely fake!

References:

https://www.mtg.gr.jp/en/intellectual_property/refa.html

https://www.refausa.com/authenticity

Questions about ReFa CARAT

• Q.Can this product be used over makeup?

  A.

  It can be used on the skin regardless of whether you are wearing makeup or not. After use, please wipe the product with the supplied Cleaning Cloth.

• Q.After washing my face, is it better to use this product before or after applying face lotion, cream or other skincare articles?

  A.

  We recommend using it after applying your skincare articles.After use, please wipe off any lotion or cream residue with a cloth, and then gently wipe the product with the supplied Cleaning Cloth. However, please do not use the device with exfoliating scrubs or creams containing sulfur components because these can cause discoloration, deterioration, or scratches.

• Q.Can this product be used over clothing?

  A.

  Yes, it can be used over clothing.

  However, it is designed to deliver microcurrent* only when the handle and rollers are simultaneously in contact with the skin, so we recommend using it on your bare skin.
  *Microcurrent is akin to an extremely mild biological electrical current. You will not feel any stinging or tingling sensation.

• Q.How strongly and quickly should I move this product?

  A.

  As you will feel the sensation fully without using much force, move it gently and slowly without excessive force. Vigorous or aggressive movements can harm or damage the skin.

• Q.Can I use this product in the bathtub or shower room?

  A.

  It meets JIS IPX7 waterproof standards. You may use it in the bathtub or shower, but please refrain from using it for long periods (approx. within 30 minutes).

• Q.Can I use this product in hot water with bath powder or in a hot spring, sauna or pool?

  A.

  No, you cannot. Doing so may cause discoloration, deterioration, or damage to the product.

• Q.Can this product be carried on board an airplane?

  A.

  Yes, it can be carried on board an airplane. However, some airlines may have different regulations, so please check with the airline or airport security in advance if you concern.

• Q.What is the purpose of the solar panel?

  A.

  It takes in sunlight or artificial light and generates microcurrent*.
  It does not serve a charging or storage function. Please use in a well-lit environment.
  *Microcurrent is akin to an extremely mild biological electrical current. You will not feel any stinging or tingling sensation.

• Q.The rollers rattle and/or rotate unevenly. Can I still use this product?

  A.

  Due to the structure of the product, there will be some slight rattling or uneven rotation between the rollers. However, if you feel that there is something wrong during use, please contact to the local agent where you bought, or the customer service centere at MTG Co., Ltd.

• Q.If I'm allergic to metals, can I still use this product?

  A.

  People who have had allergic reactions to jewelry should not use it. If you have had allergic reactions to metals other than precious metals, try it in an inconspicuous area to confirm that no abnormal reaction occurs. If your skin does not react negatively, you may continue to use it.

• Q.Are there any problems with using the product during pregnancy or immediately after childbirth?

  A.

  Please do not use it during the early unstable stages of pregnancy or immediately after childbirth. Also, please consult with your doctor when your skin is sensitive, such as while breastfeeding or during menstruation.

• Q.I have atopic dermatitis. Can I use this product?

  A.

  With atopic dermatitis, allergic reactions to the product may vary from one person to another. Please consult with your doctor.

• Q.Are there locations where I should not use this product?

  A.

  Please do not use it on any mucus membrane, injured areas, where the skin is inflamed, or areas of excessive sunburn or anywhere you are having a skin problem.

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