In the job characteristics model, feedback refers to the extent to which

In the job characteristics model, feedback refers to the extent to which

Essentials of Organizational Behavior, 15e (Robbins)

Chapter 8 Motivation: From Concepts to Applications

1) With reference to the job characteristics model, which of the following defines skill variety?

A) The degree to which a job requires completion of a whole and identifiable piece of work

B) The degree to which work activities generates direct and clear information about performance

C) The degree to which a job provides the worker freedom in scheduling and procedure

D) The degree to which a job has an impact on the lives or work of other people

E) The degree to which a job requires a range of different activities

Answer: E

Explanation: The job characteristics model (JCM) describes jobs in terms of five core job

dimensions: skill variety, the degree to which a job requires a variety of different activities; task

identity, the degree to which a job requires completion of a whole and identifiable piece of work;

task significance, the degree to which a job has an impact on the lives or work of other people;

autonomy, the degree to which a job provides the worker freedom in scheduling; and feedback,

the degree to which carrying out work activities generates direct and clear information about

performance.

Diff: 2

AACSB: Analytical Thinking

Quest. Category: Concept

LO: 8.1 Describe how the job characteristics model (JCM) motivates by changing the work

environment.

2) With reference to the job characteristics model, which of the following defines task identity?

A) The degree to which a job requires completion of a whole and identifiable piece of work

B) The degree to which work activities generate direct and clear information about performance

C) The degree to which a job provides the worker freedom in scheduling and procedure

D) The degree to which a job has an impact on the lives or work of other people

E) The degree to which a job requires a variety of different activities

Answer: A

Explanation: The job characteristics model (JCM) describes jobs in terms of five core job

dimensions: skill variety, the degree to which a job requires a variety of different activities; task

identity, the degree to which a job requires completion of a whole and identifiable piece of work;

task significance, the degree to which a job has an impact on the lives or work of other people;

autonomy, the degree to which a job provides the worker freedom in scheduling; and feedback,

the degree to which carrying out work activities generates direct and clear information about

performance.

Diff: 1

AACSB: Analytical Thinking

Quest. Category: Concept

LO: 8.1 Describe how the job characteristics model (JCM) motivates by changing the work

environment.

1

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In terms of the Job Characteristics Model, feedback refers to the extent to which?

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What are the 5 Job Characteristics Model?

The five core characteristics of job design are skill variety, task identity, task significance, autonomy, and job feedback. Including these characteristics in your jobs affects the following work-related outcomes — motivation, satisfaction, performance, absenteeism, and turnover.

What is the extent to which the job has an important impact on the lives of other people?

According to the job characteristics model, task significance is defined as the degree to which a job has a substantial impact on the lives of other people.

Is the extent of individual freedom and discretion in the work?

Autonomy. Autonomy occurs when employees have freedom and discretion in deciding how to carry out their work.

Is the extent to which a person receives clear information about performance effectiveness from the work itself?

Feedback - extent to which a person receives clear information about performance effectiveness from the work itself. Skill Variety, Task Identity, Task Significance, Autonomy and Feedback are the five aspects of what model?