What are the three general categories of unethical and illegal behavior Quizlet

What are the three general categories of unethical and illegal behavior Quizlet

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    Terms in this set (76)

    Ethics are

    Individual standards or moral values regarding what is right and wrong or good and bad

    Business ethics are

    Ethical or unethical behaviours by a manager or employee of a business

    It is important to make a distinction between _____ and ____ behaviours

    Unethical and ethical

    A given behaviour may be:

    - ethical and illegal
    - unethical and legal
    - unethical and illegal

    What is the philosophy of jeitinho mean

    To find a way

    What shapes our lives and contributes to our ethical beliefs?

    School, peers, the media, parents, other adults

    People can rationalize almost any behaviour as ____

    Ethical

    Managerial ethics is:

    The standards of behaviour that guide individual managers in their work.

    There are three broad categories of managerial ethics:

    -Behaviour toward employees
    -behaviour toward organization
    -behaviour toward other economic agents

    What is PIPEDA? Personal Information Protection and Electronics Documents Act?

    It requires organizations to obtain consent before they collect use or disclose information about individuals.

    What is conflict of interest?

    Occurs when an activity benefits the employee at the expense of the employer.

    What are other economic agents?

    Customers, competitors, stockholders, suppliers, dealers, and unions

    What are the three steps in the three step model to assess unethical behaviour?

    - Gather the relevant factual information
    - Determine the most appropriate moral values
    - make an ethical judgement based on the rightness or wrongness of the proposed activity or policy

    What are the four commonly used ethical norms we can apply to make an ethical decision?

    Utility, Rights, Justice, and Caring

    ______ . Does a particular act optimize what is best for those who are affected by it?

    Utility

    _____. Does it respect the rights of the individuals involved?

    Rights

    _____. Is it consistent with what we regard to be fair?

    Justice

    _____. Is it consistent with peoples responsibilities to each other?

    Caring

    What three general factors have been identified as important in understanding why unethical behaviour occurs?

    Pressure, opportunity, and rationalization

    How do organizations reduce the chance of unethical behaviour?

    They should demonstrate top management commitment to ethical standards, adopt written codes of ethics, and provide ethics training for employees.

    A written code of ethics formally acknowledges that a company intends to do business in an _____ manner

    Ethical

    How many of Canada's largest corporations have codes of ethics?

    About 2/3

    If _________ are to be effective there must be a control system and consistent enforcement when unethical behaviour occurs

    Codes of ethics

    More and more firms are doing what to ensure ethical behaviour?

    Providing ethics training

    What is corporate social responsibility?

    The idea that a business should balance its commitments to individuals and groups that are directly affected by the organizations activities.

    Business firms that want to meet rigorous standards for social and environmental responsibility can be certified by ______

    B Corp

    What do critics of business sponsored social programs argue?

    That companies lack the expertise needed. They believe that technical experts, not businesses, should decide how best to clean up a polluted river, for example.

    If a business qualifies, they are certified as a

    B Corp by the non profit B lab.

    How many B Corp companies are in Canada?

    About 175

    One view called __________ is that a company's only responsibility is to make as much money as possible for its shareholders as long as the company doesn't break any laws.

    Managerial capitalism

    What is the fair trade movement?

    A movement designed to help workers in developing countries receive fair payments for their work.

    What is an example of social responsibility in action?

    The fair trade movement

    What is the fair trade movement motivated by?

    That workers are not being treated fairly in developing countries, that they are not receiving fair payment, and that illegal child labour is being used to produce products

    What helps companies understand, manage, and communicate the social value of their activities for stakeholders?

    The Social Return in investment

    What is Fairtrade labelling organizations international? (Flo)

    A global non profit network of fair trade groups that work with cooperatives that represent producers of products such as coffee and chocolate. They establish standards for the producers products and operations and enforce child labour laws.

    Organizational stakeholders are

    Groups, individuals, and organizations that are directly affected by the practices of an organization and that therefore have a stake in its performance.

    Companies that strive to be socially responsible usually focus on the following stakeholders:

    Customers, employees, investors, suppliers and local communities and a concern for the natural environment.

    What are the three key areas regarding the social responsibility of business toward customers?

    Consumer rights, unfair pricing, and ethics in advertising

    What is consumerism?

    A movement dedicated to protecting the rights of consumers in their dealings with businesses.

    Consumers have the following rights:

    -The right to sage products
    -The right to be informed about all relevant aspects of a product
    -The right to be heard
    -The right to choose what they buy
    -The right to be educated about purchases
    -The right to courteous service

    Truth in advertising means

    Claims must be demonstrably true

    Stealth advertising occurs when

    Companies pay individuals to extol the virtues of their products to other individuals

    Morally Objectionable Advertising involves

    Portrayals of individuals or products that offend customers sense of decency.

    Advertising of counterfeit brands is a problem for many different product lines including:

    Perfume, luggage, pharmaceuticals, designer clothing, shoes, cigarettes, watches, sports memorabilia, golf clubs, and fine wines

    Socially responsible companies hire and promote workers without regard to

    Race, sex, or other irrelevant factors, they also do not tolerate sexual harassment, they emphasize employees mental health, promote a work life balance among employees, and pay a living wage

    Progressive companies go beyond legal requirements and hire

    Hardcore unemployed, those who have disabilities

    Businesses have a social responsibility to the privacy of their employees true or false

    True

    What is a whistle blower

    An individual who calls attention to an unethical, illegal, or socially irresponsible practice on the part of a business or other organization.

    One study of whistle blowers found that

    About half of them eventually get fired and about half of those who get fired subsequently lose their homes and/or families

    Federal legislation to protect whistle blowers was introduced into Canada in

    2003

    Financial mismanagement can take many forms including

    Improper financial management, misrepresentation of finances, cheque kiting, and insider trading.

    What does cheque kiting involve?

    Writing a cheque from one account, depositing it in a second account, and then immediately spending money from the second account while the money from the first account is still in transit. A cheque from the second account can also be used to replenish the money in the first account, and the process starts all over again.

    What is insider trading?

    The use of confidential information to gain from the purchase of or sale of stock.

    Why is it hard to prove insider trading?

    Evidence is often circumstantial

    What is pollution?

    The introduction of harmful substances into the environment

    Controlling ______ is a significant social responsibility challenge for business firms.

    Pollution

    When does air pollution result?

    When a combination of factors lowers air quality.

    What is a carbon tax?

    a tax on fossil fuels, especially those used by motor vehicles, intended to reduce the emission of carbon dioxide. Businesses can also buy carbon credits if they go above their limit of carbon use from the government.

    What is recycling?

    The reconversion of waste materials into useful products.

    Under the Canadian and Ontario Environmental Protections Act land pollution liability can run as high as _______ per day.

    $2 million

    What is greenwashing?

    Claiming that a product has environmental benefits when they don't

    What does CSR mean?

    corporate social responsibility

    What are the four approaches to social responsibility?

    Lowest level of responsibility-

    Obstructionist stance
    Defensive stance
    Accommodative stance
    Proactive stance

    Highest level of responsibility-

    Businesses that take an ______ to social responsibility do as little as possible to solve social or environmental problems.

    Obstructionist Stance

    An organization adopting a ________ will do everything required of it legally but nothing more.

    Defensive stance

    A firm that adopts an ________ meets its legal and ethical requirements but also goes further in certain cases.

    Accommodative stance

    Firms that adopt a _________ take heart the arguments in favour of CSR. They view themselves as good citizens of society and they proactively seek opportunities to contribute.

    Proactive stance

    The management of social responsibility programs can be done at both ____ and _____ levels.

    Formal and informal

    At the _______ top management states strong support for CSR and makes it a factor in strategic planning. Without the support of top management no program can succeed.

    Formal level

    All of the organization's formal activities are summarized in a _________ which is a systematic analysis of how a firm is using funds earmarked for its social responsibility goals and how effective these expenditures have been

    Social audit

    What is social audit?

    A systematic analysis of how a firm is using funds earmarked for social responsibility goals and how effective these expenditures have been.

    What is sustainable development?

    Activities that meet current needs but will not put future generations at a disadvantage when they try to meet their needs.

    The ________ list of the most sustainable corporations in the world is based on factors like energy productivity (the ratio of sales to energy consumption) and water productivity (sales to water usage)

    Global 100

    At the ________ the culture of the organization is very important in either inhibiting or facilitating social responsibility activities. Although members of the organization may not actually talk much about the culture it can have a strong influence on their attitudes and behaviour, including their view of social responsibility.

    Informal level

    Whistle blowing behaviour is another facet of _________ that can enhance social responsibility.

    Informal activities

    What is a big issue facing small businesses and social responsibility?

    Finances- can't afford to be socially responsible

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    What are the main categories of unethical behavior?

    5 Most Common Unethical Behaviors Ethics Resource Center (ERC) Survey.
    Misuse of company time. Whether it is covering for someone who shows up late or altering a timesheet, misusing company time tops the list. ... .
    Abusive Behavior. ... .
    Employee Theft. ... .
    Lying to employees. ... .
    Violating Company Internet Policies..

    What are the best method for preventing an illegal or unethical activity?

    Deterrence is the best method for preventing an illegal or unethical activity. Laws, policies, and technical controls are all examples of deterrents.

    What is a policy how is it different from a law quizlet?

    What is a policy? How does it differ from a law? A policy is a formalized body of expectations that describe acceptable and unacceptable employee behaviors in the workplace. The difference between a policy and a law is that ignorance of a policy is an acceptable defense.

    How is due diligence different from due care Why are both important quizlet?

    - Due diligence requires that an organisation make a valid effort to protect others and continually maintain this level of effort. - Due care is when an organisation makes sure that every employee knows what is acceptable or unacceptable behavior and knows the consequences of illegal or unethical actions.