How to fix laptop can t connect to WiFi
It's happened to all of us: You grab your laptop to watch a movie, but when you sit down and open your browser, your computer won't connect to Wi-Fi. What should you do? Show
At Asurion, our experts help millions of customers get the most out of their tech and resolve their device problems. Here's their guide to why your laptop won't connect to Wi-Fi—and how you can fix it. Why won't my computer connect to Wi-Fi?There are many reasons why your Mac® or PC laptop might have trouble joining a wireless network. Here are some of the most common issues:
How to fix your laptop so it connects to Wi-FiIf your computer won't connect to Wi-Fi, the solution could be something simple—restarting it is always a good first step—or more involved. Try each of these options until one of them gets your Apple® or PC laptop back online. Make sure Wi-Fi is turned onIt may sound simple, but checking to make sure your Wi-Fi didn't accidentally get turned off is the first troubleshooting step you should take. On a Mac:Go to the Apple menu in the top-left corner. Then click System Preferences > Network. If you see a Turn Wi-Fi On button, click it and connect to your network. On a PC running Windows™ 10:Click on the internet icon in the bottom-right corner. Make sure that the Wi-Fi box is blue, indicating that it's on. If it's not, click on it and connect to your network. Also check that airplane mode is turned off. You can’t work when your laptop doesn’t want to Get it repaired fast at one of our stores. Just stop in or make an appointment⎯we'll handle the rest. Schedule a repair Restart your routerRebooting your router can help to fix connectivity issues by clearing out cache and refreshing connections. Here's how:
Confirm your passwordWi-Fi passwords are case-sensitive and can be long and complicated, especially if you're using the default one that came with your network. Make sure you're using the correct password for the network you're trying to join—and be precise when you enter each letter, number, or symbol. Move your laptop near your routerIf your laptop is far away from your router or there are many walls between the two, your computer might not be able to get a strong signal. Move your laptop to an area that is within 10–15 feet of your router and free of obstructions, then try to connect. Have that one spot in your space that always seems to have a weak Wi-Fi signal? A wireless mesh network could help. Connect to a compatible networkYour router may have two Wi-Fi frequency bands, one labeled 2.4 GHz and the other 5 GHz. Typically, the 2.4 GHz band provides better coverage and the 5 GHz band provides faster speeds. If one band isn't working for you, try the other. Run your laptop's troubleshooting softwareBoth Macs and PCs have built-in software to help with internet connection problems. Here's how to run it. On a Mac:
On a PC running Windows 10:
Reset your wireless networkIf you've tried everything else and your computer still won't connect to Wi-Fi, try resetting your network. Make sure you have your wireless password, since you'll need to rejoin the network after you reset it. On a Mac:
On a PC:
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